Re: no e-mail received when changing a password of a SERP user
Giuseppe L.
3-3-20
Hello Tom,
thank you for reaching out to us about this issue.
sometimes the recovery email queue piles up and it takes some time to start working again.
Sorry for the inconvenience. Since you sent this message we have been working to improve the workflow and we are now close to zero case.

Giuseppe
HansaWorld Support
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Re: Folder
Piotr Wycichowski
Is it something when a user tried to use any of AI commands in SERP? /Piotr W....
10:07 8 Nov 2024
Re: Reconnecting issues: version 8.5 2022-02-02 (build 85420830)
Brittany McGrath
Thank you for your post Lilian. I see this post has been submitted twice and the second post is being addressed so I will close this duplicate. Thank you. ...
09:41 5 Nov 2024