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Frequently Asked Questions

How to claim my commission?

Our standard partner terms dictate that HansaWorld invoices customers direct and you as partners should invoice us directly for your commission on a monthly basis. HansaWorld can set up within CRM settings so you get CC'd on all invoices raised to your customer base so you can ensure that you don't miss any invoices for which you are entitled to claim commission.

While invoices can be sent to claim for your commissions due, no commission invoices will be paid until such time as the customer pays us for the invoice.

We allow partners to use Standard ERP to keep track of their commissions using our Contracts module so you can easily raise invoices monthly for all that is due.

Please click here to watch a video about how you can set up contracts for easy commission invoicing.