Had this happen again yesterday to an End User. The system not only cleared the Local Machine and the client connection setting. reinstalling the client and when it started.

IP
Port
Save

"Enter Machine code"

The client would not allow us to simply set the IP and port.

I had to use a space in the Machine Code and that worked but then each start up was generating a Sync message that reported two type of records were being sync (0 records) and the only option was to Quit.


I decided to uninstall completely and it worked with just the IP and Port.

This is a nightmare for clients as the User travels a lot and if she forget to connect to WiFi first, she gets this issue.

Luckily it is one of our people so it is not like we could lose this client but we need someone to look into this.

Wayne