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SendWebRequest
A file transfer has been created with the SendWebRequest function. The Hansa server does not send anything in the live environment because the public certificate for the other party is not publicly gr...
Created byAndis Blicāns, Grasko17:23 10 Nov 2025
57
2
23:01 24 Mar 2026
Andis Blicāns, Grasko
qupdating collisions
I've found an issue which I'm trying to find the best way to resolve. An integrated proof of delivery system sends two pieces of data to the SERP API, in two separate calls - let's cal...
Created byPaul Timms17:59 20 Feb 2026
29
1
14:53 19 Mar 2026
Gatis Jansons
Optional Features > Idle Client Timeout
There are some topics in this Q&A related to this question, but none of them is about Idle users - Concurrent or Named. If timeout minutes are specified in Optional Features, then all idle users are ...
Created byAndis Blicāns, Grasko15:53 18 Feb 2026
18
1
14:35 19 Mar 2026
Carolina Valentino
Password Characters
Hi there, We are looking at a new version for our customers – version 2025-09-08. We have setup a test server and then login to this from a client machine, these are Windows 11 client machines. We ...
Created by11:09 30 Oct 2025
47
3
14:35 19 Mar 2026
Bror-Erik Kotiranta
App Message on new version
Hi there, We are looking at a new version for our customers – version 2025-09-08. We have setup a test server and then login to this from a client machine, these are Windows 11 client machines. When ...
Created by11:04 30 Oct 2025
70
5
09:46 18 Mar 2026
BackgroundHALShouldPause HAL primitive
I would like to know what BackgroundHALShouldPause does, and how to use it. While it's listed in the HAL Primitives report, it is not used in source code and it doesn't appear in the LMS HAL...
Created byPaul Timms18:15 30 Jan 2026
14
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Use External Mail Software
Hi, I checked option "Use External Mail Software" in setting "Mail and Conferences Settings" in module "Mail and Conferences". When I create an invoice email I have a de...
Created byPiotr Wycichowski17:38 8 Aug 2025
29
1
10:38 26 Jan 2026
Bror-Erik Kotiranta
Received External E-mail without proper attachments
Hi, Some incoiming external e-mails, like invitation for scheduled Zoom meeting, comes with special attachement .ics to create an event in calendars. When such e-mail is received by SERP mail system,...
Created byPiotr Wycichowski15:43 12 Sep 2025
13
1
10:36 26 Jan 2026
Bror-Erik Kotiranta
Mac OS X Tahoe
What version of SERP is ready for Tahoe? /Piotr W....
Created byPiotr Wycichowski13:55 18 Sep 2025
19
1
10:24 26 Jan 2026
Bror-Erik Kotiranta
Number Series for Employees in Human Resource Module
Standard ERP 8.5 2024-10-16 Build 85556468 Currently the employee register and the contact register share the same number series. For the Employee form, clients want the code to be the Employee ID,...
Created by06:51 29 Oct 2025
11
1
10:20 26 Jan 2026
Bror-Erik Kotiranta
Error 327 Alert hob/hansa.hct is missing
Hi! I am not able to run SERP client on Mac (Sonoma), when the folder is outside of Applications. When and why it happens? I know, that some users with the same system haven't such problem. /Pi...
Created byPiotr Wycichowski14:54 19 Sep 2025
22
1
10:13 26 Jan 2026
Bror-Erik Kotiranta
Failed to create e-mail back
8.5 2023-04-19 (build 85550290) In the server on the first run: 2025-10-29 09:07:29 Requesting Lookup address 2025-10-29 09:07:29 Failed to create e-mail back, unknown source register What this cou...
Created byAldevinas Katkus08:20 29 Oct 2025
9
1
18:11 8 Jan 2026
Bror-Erik Kotiranta
Swapping companies delay
Hi there, We are looking at a new version for our customers – version 2025-09-08. We have setup a test server and then login to this from a client machine, these are Windows 11 client machines. Whe...
Created by11:05 30 Oct 2025
13
1
18:08 8 Jan 2026
Bror-Erik Kotiranta
Delay for shortcuts to appear
Hi there, We are looking at a new version for our customers – version 2025-09-08. We have setup a test server and then login to this from a client machine, these are Windows 11 client machines. Whe...
Created by11:06 30 Oct 2025
10
1
18:07 8 Jan 2026
Bror-Erik Kotiranta
Clearing Report Specify Changes
Hi there, We are looking at a new version for our customers – version 2025-09-08. We have setup a test server and then login to this from a client machine, these are Windows 11 client machines. We ...
Created by11:08 30 Oct 2025
15
1
18:04 8 Jan 2026
Bror-Erik Kotiranta
Register COIVVc - field Type
What is stored in field Type in COIVVc? What means the value 0 and 1? /Piotr W....
Created byPiotr Wycichowski15:29 1 Dec 2025
13
1
11:00 8 Jan 2026
Bror-Erik Kotiranta
Receipts- Allocating on account amounts to invoices
Hi, We have a customer who creates on account receipts against a customer account. Another team is required to allocate these receipts to specific invoice records. Prepayments will not work as the t...
Created byLilian Wanyoike15:49 6 Oct 2025
28
2
10:13 8 Jan 2026
Bror-Erik Kotiranta
Function "FileNameFromFolder"
extension = ".xml"; fromfolder = "Orders/import/"; filename = FileNameFromFolder(fromfolder,extension); The FileNameFromFolder function reads files with non-XML extension...
Created byAndis Blicāns, Grasko02:35 7 July 2025
26
1
11:16 29 Oct 2025
Aldevinas Katkus
Webclient in version 8.5 250507/85558691 - how to set it up?
Hi, Is somebody experienced in necessary settings for successful connection to server using webclient. When I tried, I got warning in brower, that Web client settings for HTTPS is not setup. So I tri...
Created byPiotr Wycichowski12:59 21 July 2025
27
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Technics>>Settings>>Services Cache
In sample data, Services Cache contains a long list of services and hosts. In customer systems, many of these are missing. For example, sample data contains this line: PRESENCE 3.64.101.44 443 ...
Created byPaul Timms16:57 5 Jun 2025
40
3
10:55 7 July 2025
Bror-Erik Kotiranta
Holding wrong DV
What does "holding wrong DV" mean in hansa.log? Our customer's system crashed and restarted this morning, and this was the last message in the log before it restarted. The user it has ...
Created byPaul Timms11:24 30 Jun 2025
32
5
10:45 7 July 2025
Yavuz Yigiterhan
Unable to delete wrong PO>>GRN
Am unable to either delete or invalidate wrong Purchase Order. i have invalidated later records from the PO like the Purchase Invoice and Payment but couldn't delete or invalidate the GRN so it s...
Created by14:05 29 May 2025
34
2
09:29 13 Jun 2025
Arzu Erdogdu
Server crash with EInvoicing function
Hi, Since Monday I´m having a problem with a production server of a customer related to EInvoing in Argentina. Once a user send an Invoic to register electronically, system create a register EInvoic...
Created byGastón Salomone15:00 25 Apr 2025
54
5
09:46 14 May 2025
David Delač
DBHold and DBFlush
Are DBHold and DBFlush still useful? I've seen them in some source HAL but they may be very old HAL functions. I'm wondering if there good reasons to use them, for performance optimisation?...
Created byPaul Timms17:05 28 Apr 2025
31
2
17:53 29 Apr 2025
Paul Timms
customised UserVc problems
Can we customise UserVc? We have added a few fields to UserVc register and they failed to import into v. 2024-11-20 from v. 2023-02-08. Instead of customised field values we have in the matrix under &...
Created byAldevinas Katkus08:25 23 Jan 2025
55
4
14:11 15 Apr 2025
David Delač
Latest Posts
Re: Unexpected dot in received e-mails
Hello Piotr, if you reported the bug can you please past here the title so we can test it. Thank you. Benjamin...
11:35 28 Apr 2026
Re: Re: SendWebRequest
Andis Blicāns, Grasko
Thank You for answer. In this case I used SSLNoCertificateValidation = true; SendWebRequest SSLNoCertificateValidation = false; ...
23:01 24 Mar 2026