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BackgroundHALShouldPause HAL primitive
I would like to know what BackgroundHALShouldPause does, and how to use it. While it's listed in the HAL Primitives report, it is not used in source code and it doesn't appear in the LMS HAL...
Created byPaul Timms18:15 30 Jan 2026
26
1
14:12 26 Oct 2026
Tatjana Rozentsova
Parameter --skip-register-on-import
Is it possible to use the parameter --skip-register-on-import with multiple registers, either by using a comma-separated string or by specifying this parameter multiple times in parameters.txt? Thi...
Created byPaul Timms15:00 11 Sep 2026
16
1
11:17 20 Oct 2026
Bror-Erik Kotiranta
KPIs
Hi there, Server – tried both Windows Server 2022 and Linux Version - 2025-08-11 and 2026-05-25 We were testing a new version (2025-08-11) with a Halcust that we had migrated from the existing ...
Created by10:11 4 Aug 2026
12
1
13:30 10 Sep 2026
Bror-Erik Kotiranta
Logo on bottom left of Navigation window
Hi there, We have noticed that when we click the "Standard ERP by HansaWorld" logo on the bottom left hand side of the main navigation window that it takes us off to our default browser a...
Created by11:37 14 Aug 2026
10
1
13:29 10 Sep 2026
Bror-Erik Kotiranta
mailboxes with email / conference module
...
Created byKevin Stepper18:06 3 Aug 2026
16
2
10:45 14 Aug 2026
Reino Botha
Date on Client Restore Window
Hi there, Version 2025-08-11. When restoring data using the GUI client, we get a restore window that lists all the available text backup files. We have noticed that the date on the left hand side ...
Created by13:20 3 Jun 2026
20
1
14:10 20 July 2026
Bror-Erik Kotiranta
Reply-to address row type in mail
Is it somehow possible to support such kind of address row in external email outgoing from SERP? Sometimes we want to redirect the reply from recipient for particular e-mail address different from se...
Created byPiotr Wycichowski11:10 12 Jun 2026
12
1
06:19 18 July 2026
Bror-Erik Kotiranta
The code execution cannot proceed because VCRUNTIME140.dll was not fou
This is a forum entry for anyone receiving the error message "The code execution cannot proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem". T...
Created byDaniela Elmgren10:21 30 Jun 2026
11
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HAL Code Quality Control with AI
Hello! How this "HAL Code Quality Control with AI" can be set up/used in Hansa?...
Created byAndis Blicāns, Grasko17:10 8 Jun 2026
30
1
15:39 25 Jun 2026
Kevin Okello
App Message on new version
Hi there, We are looking at a new version for our customers – version 2025-09-08. We have setup a test server and then login to this from a client machine, these are Windows 11 client machines. When ...
Created by11:04 30 Oct 2025
94
6
23:33 19 May 2026
Neil
SendWebRequest
A file transfer has been created with the SendWebRequest function. The Hansa server does not send anything in the live environment because the public certificate for the other party is not publicly gr...
Created byAndis Blicāns, Grasko17:23 10 Nov 2025
63
2
23:01 24 Mar 2026
Andis Blicāns, Grasko
qupdating collisions
I've found an issue which I'm trying to find the best way to resolve. An integrated proof of delivery system sends two pieces of data to the SERP API, in two separate calls - let's cal...
Created byPaul Timms17:59 20 Feb 2026
33
1
14:53 19 Mar 2026
Gatis Jansons
Optional Features > Idle Client Timeout
There are some topics in this Q&A related to this question, but none of them is about Idle users - Concurrent or Named. If timeout minutes are specified in Optional Features, then all idle users are ...
Created byAndis Blicāns, Grasko15:53 18 Feb 2026
19
1
14:35 19 Mar 2026
Carolina Valentino
Password Characters
Hi there, We are looking at a new version for our customers – version 2025-09-08. We have setup a test server and then login to this from a client machine, these are Windows 11 client machines. We ...
Created by11:09 30 Oct 2025
49
3
14:35 19 Mar 2026
Bror-Erik Kotiranta
Use External Mail Software
Hi, I checked option "Use External Mail Software" in setting "Mail and Conferences Settings" in module "Mail and Conferences". When I create an invoice email I have a de...
Created byPiotr Wycichowski17:38 8 Aug 2025
29
1
10:38 26 Jan 2026
Bror-Erik Kotiranta
Received External E-mail without proper attachments
Hi, Some incoiming external e-mails, like invitation for scheduled Zoom meeting, comes with special attachement .ics to create an event in calendars. When such e-mail is received by SERP mail system,...
Created byPiotr Wycichowski15:43 12 Sep 2025
13
1
10:36 26 Jan 2026
Bror-Erik Kotiranta
Mac OS X Tahoe
What version of SERP is ready for Tahoe? /Piotr W....
Created byPiotr Wycichowski13:55 18 Sep 2025
19
1
10:24 26 Jan 2026
Bror-Erik Kotiranta
Number Series for Employees in Human Resource Module
Standard ERP 8.5 2024-10-16 Build 85556468 Currently the employee register and the contact register share the same number series. For the Employee form, clients want the code to be the Employee ID,...
Created by06:51 29 Oct 2025
11
1
10:20 26 Jan 2026
Bror-Erik Kotiranta
Error 327 Alert hob/hansa.hct is missing
Hi! I am not able to run SERP client on Mac (Sonoma), when the folder is outside of Applications. When and why it happens? I know, that some users with the same system haven't such problem. /Pi...
Created byPiotr Wycichowski14:54 19 Sep 2025
22
1
10:13 26 Jan 2026
Bror-Erik Kotiranta
Failed to create e-mail back
8.5 2023-04-19 (build 85550290) In the server on the first run: 2025-10-29 09:07:29 Requesting Lookup address 2025-10-29 09:07:29 Failed to create e-mail back, unknown source register What this cou...
Created byAldevinas Katkus08:20 29 Oct 2025
9
1
18:11 8 Jan 2026
Bror-Erik Kotiranta
Swapping companies delay
Hi there, We are looking at a new version for our customers – version 2025-09-08. We have setup a test server and then login to this from a client machine, these are Windows 11 client machines. Whe...
Created by11:05 30 Oct 2025
13
1
18:08 8 Jan 2026
Bror-Erik Kotiranta
Delay for shortcuts to appear
Hi there, We are looking at a new version for our customers – version 2025-09-08. We have setup a test server and then login to this from a client machine, these are Windows 11 client machines. Whe...
Created by11:06 30 Oct 2025
11
1
18:07 8 Jan 2026
Bror-Erik Kotiranta
Clearing Report Specify Changes
Hi there, We are looking at a new version for our customers – version 2025-09-08. We have setup a test server and then login to this from a client machine, these are Windows 11 client machines. We ...
Created by11:08 30 Oct 2025
15
1
18:04 8 Jan 2026
Bror-Erik Kotiranta
Register COIVVc - field Type
What is stored in field Type in COIVVc? What means the value 0 and 1? /Piotr W....
Created byPiotr Wycichowski15:29 1 Dec 2025
13
1
11:00 8 Jan 2026
Bror-Erik Kotiranta
Receipts- Allocating on account amounts to invoices
Hi, We have a customer who creates on account receipts against a customer account. Another team is required to allocate these receipts to specific invoice records. Prepayments will not work as the t...
Created byLilian Wanyoike15:49 6 Oct 2025
29
2
10:13 8 Jan 2026
Bror-Erik Kotiranta
Latest Posts
Re: BackgroundHALShouldPause HAL primitive
Tatjana Rozentsova
Hi Paul, BackgroundHALShouldPause is a Boolean function with no arguments. - False: keep working. - True: finish the current item safely and exit the routine. It tells a background HAL routine...
14:12 26 Oct 2026
Re: Parameter --skip-register-on-import
Bror-Erik Kotiranta
Heya, i dont think this is possible...
11:17 20 Oct 2026