Unlicensed user is logged in
Std Accounts Test
4-12-18
Hello,

Customer on version 8.1 30-06-2016, windows server & clients

Since three days back,Users started to receive a message while trying to login "One unlicensed user is logged in. You may not log in
until the unlicensed user is logged off".
Nothing changed recently in terms of license or user configuration.
By testing, No clear pattern was found such as specific user causing this issue. Also, the "Unlicensed" checkbox
in person record is not ticked for for any user.

Can any one share experience on how to find out the causes this problem ..

Thanks,

Mohamed Saad


Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Piotr Wycichowski
Hi, Is somebody experienced in necessary settings for successful connection to server using webclient. When I tried, I got warning in brower, that Web client settings for HTTPS is not setup. So I ...
12:59 21 July 2025
Bror-Erik Kotiranta
Clients have their own cache, and then the server has the shared cache, if you want it kind of black and white. Presense should be there as far as i know...
10:55 7 July 2025