Unlicensed user is logged in
Std Accounts Test
4-12-18
Hello,

Customer on version 8.1 30-06-2016, windows server & clients

Since three days back,Users started to receive a message while trying to login "One unlicensed user is logged in. You may not log in
until the unlicensed user is logged off".
Nothing changed recently in terms of license or user configuration.
By testing, No clear pattern was found such as specific user causing this issue. Also, the "Unlicensed" checkbox
in person record is not ticked for for any user.

Can any one share experience on how to find out the causes this problem ..

Thanks,

Mohamed Saad


Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Re: Holding wrong DV
Yavuz Yigiterhan
More explanation @Paul: When the issue occurs, should see if restarting presence or lookup helps. If so - that is the issue and should be sorted. First need to ensure that that is the issue...
07:18 2 July 2025
Re: Unable to delete wrong PO>>GRN
Arzu Erdogdu
Hello! You can mark it as closed as option. If document is connected with other documents you can not delete it so you will not be able to delete PO, as you will not be able to remove Goods receipt...
09:29 13 Jun 2025