Unlicensed user is logged in
Std Accounts Test
4-12-18
Hello,

Customer on version 8.1 30-06-2016, windows server & clients

Since three days back,Users started to receive a message while trying to login "One unlicensed user is logged in. You may not log in
until the unlicensed user is logged off".
Nothing changed recently in terms of license or user configuration.
By testing, No clear pattern was found such as specific user causing this issue. Also, the "Unlicensed" checkbox
in person record is not ticked for for any user.

Can any one share experience on how to find out the causes this problem ..

Thanks,

Mohamed Saad


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