D4IndexDelete crash issue
Neil
4-19-18
We are seeing an issue on a 8.3 client that causes a crash and forces a restart of the server when triggered.

The log starts with:

key: 12,28 01314F5256630001080BC700|0041747461636832566300FFFFFFFF00
D4IndexDelete found wrong record, now dumping index:
new clean node at: 1446453248 with 3 atoms and 45227 logical children
and continues like this for a long time.

Also notable:
Dumping record from RLinkVc due to: 'existing record when inserting', dumping header
FromRecidStr: 1ORVc
ToRecidStr: Attach2Vc
Comment: Attached Files
DepType: 0
LinkType: 0

from the first crash and


Dumping record from TRVc due to: 'existing record when inserting', dumping header
Number: 10692
RegDate: 2018-02-12


from the second.

Has anyone seen this before? Neither register has any custom HAL and this issue has occurred twice in the last week with no other recent changes. Would a full export/import help here?
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Arzu Erdogdu
Hello! You can mark it as closed as option. If document is connected with other documents you can not delete it so you will not be able to delete PO, as you will not be able to remove Goods receipt...
09:29 13 Jun 2025
Paul Timms
Hi Yavuz The Services Cache register is stored on the server. Our customer servers are either Linux or Windows. The client OS is irrelevant. Thanks Paul...
14:44 10 Jun 2025