external gateway doesn't start
Aldevinas Katkus
4-20-18
Our hosting provider updated linux kernel and an external gateway does not start anymore.
Current OS:
CentOS Linux 7.3.1611
Kernel Linux 2.6.32-042stab128.2 on x86_64

We are checking if the gateway service is running every 10 minutes and starting up if it is not running.

Why it tries to contact the Cloud Controller?
Anyone faced with something like this?

We are getting this in the log:
Apr 20 08:43:16 485996 StandardERPServer-Slave: 2018-04-20 08:43:07 --------------------- backtrace end --------------------------

Apr 20 08:43:16 485996 StandardERPServer-Slave: 2018-04-20 08:43:07 service call: CloudControllerFindServer to: CLOUDCONTROLLER_FINDSERVER failed with: communications error
Apr 20 08:43:16 485996 StandardERPServer-Slave: 2018-04-20 08:43:07 DoFindCloudServer(D7A99639-8011060F-66CBB529-765798C3-E50ACF6F) communications error
Apr 20 08:43:16 485996 StandardERPServer-Slave: 2018-04-20 08:43:07 DoFindCloudServer(D7A99639-8011060F-66CBB529-765798C3-E50ACF6F) attempt 23
Apr 20 08:43:16 485996 StandardERPServer-Slave: 2018-04-20 08:43:16 TIMINGS: blocking slow web-call (2) to https://cloudcontroller.hansaworld.net:444/cloudcall took 1.1 seconds
Apr 20 08:43:16 485996 StandardERPServer-Slave: 2018-04-20 08:43:16 backtrace called due to: slow webcall
Apr 20 08:43:16 485996 StandardERPServer-Slave: 2018-04-20 08:43:16 -------------------- backtrace start -------------------------
Apr 20 08:43:16 485996 StandardERPServer-Slave: 2018-04-20 08:43:16 --------------------- backtrace end --------------------------
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