Nav Centre errors relating to banners
Paul Timms
5-11-18
We've had some reports in the last week of strange errors appearing on Windows clients relating to banners. I can't paste screenshots here but one had a script error:

URL: https://downloads.hansaworld.com/downloads/static/marketplace/js/bgiframe.js

and the other is getting a file download prompt:

Do you want to save this file, or find a program online to open it?
Name: WebHWMasterBanner.hal
Type: Unknown type
From: www.hansaworld.com

Any ideas why these types of messages have started appearing, and how we can stop it? It's causing disruption for customers.
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Neil
Hello, We also have a customer on windows who is on 2026-02-28 having the exact same error message after updating. The title of the messagebox is in our case is: "C:\Program Files(x86)\Han...
23:33 19 May 2026
Hello Piotr, if you reported the bug can you please past here the title so we can test it. Thank you. Benjamin...
11:35 28 Apr 2026