Hi Wayne,

Can you please specify the system path to exactly where you unticked the setting?

There are a number of settings related to Returned goods

In Inventory Module >> Settings >> Returned Goods Settings
you have options to reduce
- Delivered Qty
- Ordered and Delivered Qty
and the option to allow returned goods not linked to orders


In Purchase Order settings there is also an option to not Allow Returned goods from Orders

We will better assist you with this info thanks!


Regards,
Omar