Strange communication error never seen
wdinzey@dpdsoftware.ca
7-18-18
Hi,

My client is getting a message...

"Unknown communication protocol violation. Incorrect server or wrong encryption key are possible reasons."

Can some please explain what this is?

Client is running 8.4 and hosted with HW. USA customer. We suggested they restart their server and get back to us if it continues.

Thanks,

Wayne
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