Re: Client close connection
Omar Dottin
7-30-19
Hey Sanjay! We currently do not have a known issue as the one you've mentioned. Ideally, the client should auto reconnect to the server if the setting is to auto reconnect. There are many variations to consider regarding disconnects so its difficult to pinpoint exactly what might be causing yours. Can you please submit a bug report through partner portal with a backup using Sample data that we can repeat this issue?

/Omar


Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Lilian Wanyoike
Hi, We have a customer who creates on account receipts against a customer account. Another team is required to allocate these receipts to specific invoice records. Prepayments will not work as t...
15:49 6 Oct 2025
Piotr Wycichowski
Hi! I am not able to run SERP client on Mac (Sonoma), when the folder is outside of Applications. When and why it happens? I know, that some users with the same system haven't such problem. ...
14:54 19 Sep 2025