Since upgrading my customer many months ago to SERP 8.5 (build 85310413) they have been experiencing issues when trying to create deliveries from orders.

This is the main maintenance routine they run. They have high volume orders and run this routine 3 times a day. (I suspect they would also get this message if they ran other maintenance routines)

They get a message "Server running a report, please wait" and it does not perform the routine so they have to keep trying many times before SERP allows them to run it.


They never had this before the upgrade.

They have always had a quite a few reports running as they are a large installation but since the upgrade this has started to impede on their Picking and dispatch processes.


Can someone please advise how best I can over come this?

Thanks

Lee Papworth