Please use following link to download manuals for BI:
https://hansaworld-web.s3.amazonaws.com/university/university/HWU%20Materials/SERP_BI%20and%20KPI_8.5_MAC.pdf
Clients have their own cache, and then the server has the shared cache, if you want it kind of black and white.
Presense should be there as far as i know...
Hello Paul,
That is something only HansaWorld can do. But that would help to understand is that causing the problem and - if so - we fix the issue.
Additional information is appreciated.
Yavuz...