Customer Can't Login With Standard ID
Adam Pember
4-7-20
Operating system: Windows
Version 2020-01-07 build 517.

A customer has reported they cannot log in to Hansa with their Standard ID and only affects one user (the error is "Incorrect user name or password."). They are able to login to MyStandard and doing a password reset does not resolve the problem.
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Paul Timms
Hi Andis, if you go to Support > FAQ, there's a section containing all of the known parameters. Paul...
15:06 11 Sep 2026
Paul Timms
Is it possible to use the parameter --skip-register-on-import with multiple registers, either by using a comma-separated string or by specifying this parameter multiple times in parameters.txt? Thi...
15:00 11 Sep 2026