Re: Re: Problem connecting to smtp office365
Michael W.
5-5-20
Hi Bjorn

The SSL checkbox must NOT be ticked when using the Office 365 / Outlook SMTP credentials.
Please also ensure that the Office 365 / outlook domain used in the SMTP settings matches the domain of email addresses saved against each person record > Sales tab.

The other details Giuseppe gave you are correct:


SMTP adress: smtp.office365.com
Port: 587

user address: postmaster@mydomain.com
password: your Office365 admin password

Best regards,


Hansaworld Support
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Hi there, Server – tried both Windows Server 2022 and Linux Version - 2025-08-11 and 2026-05-25 We were testing a new version (2025-08-11) with a Halcust that we had migrated from the existing ...
10:11 4 Aug 2026
Kevin Stepper
Hi, years ago we used to have the email and conference module. Did not need it so we dropped it. We hav recently implemented global users, which are all named users and therefor seem to need a m...
18:07 3 Aug 2026