automatic update of clients stopped working
Aldevinas Katkus
9-9-21
Operating system: Windows
Automatic client version update stopped working in recent versions (July-August 2021?).
We get an error message "File download failed" in the client.
Hansa.log:
2021-09-09 15:01:47 8.5 2021-07-30 (build 85390305)
2021-09-09 15:01:50 M4status no free slots / not same db / not same protocol
2021-09-09 15:01:52 Close database

I tried to disable protocol filtering/add application exceptions in ESET Internet security, but it did not help.
Is it a bug?
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
David Delač
Hi Aldevinas, You need to customise ReadImportTaguser2 since it was added between mentioned versions, to support the changes. Best regards, David D....
14:11 15 Apr 2025
Carolina Valentino
are the activity set as Hansamanuals said? https://www.hansamanuals.com/main/mailnumber___62526/theconf___231/manuals/version___20250224/langcode___es/hwconvindex.htm?shortcode=HW0301SETTINGS_Order...
17:20 4 Apr 2025