Error during Exporting all record causes backup to fail.
Sanjay Parbhoo
11-24-21
Operating system: Windows
An error when exporting old records is causing the nightly backup to fail. Sounds like something happened on the 20th to cause this. Is there a way to resolve this? The have been running all week and restoring to a backup from a week ago is not an option.

2021-11-24 16:24:07 Exporting old records
2021-11-24 16:29:00 failed to export old record from register IVVc user SS at 2021-10-20 10:44:00
2021-11-24 16:29:02 failed to export old record from register ORVc user SS at 2021-10-20 10:39:45
2021-11-24 16:29:02 failed to export old record from register ORVc user SS at 2021-10-20 10:44:00
2021-11-24 16:29:21 failed to export old record from register POVc user JSS at 2021-10-20 09:03:26
2021-11-24 16:29:21 failed to export old record from register POVc user JSS at 2021-10-20 09:10:33
2021-11-24 16:29:21 failed to export old record from register POVc user KW at 2021-10-20 09:29:00

2021-11-24 16:29:21 failed to export old record from register POVc user KW at 2021-10-20 09:30:44
2021-11-24 16:29:21 failed to export old record from register POVc user JSS at 2021-10-20 08:47:34
2021-11-24 16:29:21 failed to export old record from register PRVc user SS at 2021-10-20 10:39:41
2021-11-24 16:29:24 failed to export old record from register PUVc user JSS at 2021-10-20 09:02:57
2021-11-24 16:29:24 failed to export old record from register PUVc user JSS at 2021-10-20 09:10:22
2021-11-24 16:29:24 failed to export old record from register PUVc user KW at 2021-10-20 09:29:05
2021-11-24 16:29:24 failed to export old record from register PUVc user KW at 2021-10-20 09:30:50
2021-11-24 16:29:26 failed to export old record from register QTVc user SS at 2021-10-20 10:44:00
2021-11-24 16:29:26 failed to export old record from register QTVc user SS at 2021-10-20 08:41:17
2021-11-24 16:29:26 failed to export old record from register QTVc user SS at 2021-10-20 08:41:44

2021-11-24 16:29:27 failed to export old record from register UserVc user JSS at 2021-10-20 08:42:17
2021-11-24 16:29:27 failed to export old record from register VIVc user JSS at 2021-10-20 08:43:37
2021-11-24 16:29:27 failed to export old record from register VIVc user JSS at 2021-10-20 08:46:39
2021-11-24 16:29:45 failed mark text-backup as complete
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Hi there, Version 2025-08-11. When restoring data using the GUI client, we get a restore window that lists all the available text backup files. We have noticed that the date on the left hand side ...
13:20 3 Jun 2026
Neil
Hello, We also have a customer on windows who is on 2026-02-28 having the exact same error message after updating. The title of the messagebox is in our case is: "C:\Program Files(x86)\Han...
23:33 19 May 2026