Attaching files causes hanging
Ibrahim Bashir
11-25-21
Operating system: Windows
Hello,

I have a customer facing a problem when attaching an external file (pdf for example) to any record in SERP, the system hands on server and all other clients, the file size is few MBs, is there anyway to improve the performance and sort this issue?

//IBR
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Hi Andis, The issue occurs because your live server uses an internal or self-signed SSL certificate, which Hansa server does not trust. This is expected behavior — certificate validation ensures s...
10:38 11 Nov 2025
Hi again, do we know what it's trying to download, if we download it, it may make the message go away? Thanks...
11:16 30 Oct 2025