webshop session issue
Neil
8-2-22
Operating system: macOS
We are seeing an issue after upgrading to 8.5 2022-03-03 that our webshop thinks that new visitors are already logged in (WebLoginStatus is 3 but CurrentCust is blank). Logout has no effect.


Every visitor gets the same web session ID (GetShoppingBasket GetWebSessionUUID=1A636315-FF7F0000-20646315-FF7F0000-01000000) but that session isn't to be found in webshop baskets register. Instead it shows up with Company No=1, Basket No=0, SessionID=''. It is also not sent to the browser as a cookie (the only cookie that gets set is language). This has odd effects like every visitor gets the same basket.

The sample data does not have this issue and there is no custom HAL so I can assume it is some old setting that is now incompatible or something that is now required. Any advice on what to check here?

Thanks.
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Lilian Wanyoike
Hi, We have a customer who creates on account receipts against a customer account. Another team is required to allocate these receipts to specific invoice records. Prepayments will not work as t...
15:49 6 Oct 2025
Piotr Wycichowski
Hi! I am not able to run SERP client on Mac (Sonoma), when the folder is outside of Applications. When and why it happens? I know, that some users with the same system haven't such problem. ...
14:54 19 Sep 2025