webshop session issue
Neil
8-2-22
Operating system: macOS
We are seeing an issue after upgrading to 8.5 2022-03-03 that our webshop thinks that new visitors are already logged in (WebLoginStatus is 3 but CurrentCust is blank). Logout has no effect.


Every visitor gets the same web session ID (GetShoppingBasket GetWebSessionUUID=1A636315-FF7F0000-20646315-FF7F0000-01000000) but that session isn't to be found in webshop baskets register. Instead it shows up with Company No=1, Basket No=0, SessionID=''. It is also not sent to the browser as a cookie (the only cookie that gets set is language). This has odd effects like every visitor gets the same basket.

The sample data does not have this issue and there is no custom HAL so I can assume it is some old setting that is now incompatible or something that is now required. Any advice on what to check here?

Thanks.
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Daniela Elmgren
This is a forum entry for anyone receiving the error message "The code execution cannot proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem". T...
10:21 30 Jun 2026
Kevin Okello
Hi Andis, Thank you for reaching out regarding "HAL Code Quality Control with AI." The project is currently in its final stages. Once complete, an official release statement and a tech...
15:39 25 Jun 2026