Client freeze
Aldevinas Katkus
8-9-23
Operating system: Windows
v. 8.5 2023-03-16 (build 85550006)
Our own DB. Windows client, linux server.

CLient semi-freezes, had to kill it via task manager.

Why the client starts "Looking up cloud server"?
We have our own VPS.
Month ago happened the same.


2023-08-09 17:08:03 AK re-connect opening connection
2023-08-09 17:08:04 AK Looking up cloud server 194B25F8-4BF35D6F-45D8E54E-0640CA1F-C1C174A6 using hosting centre HansaWorld Europa
2023-08-09 17:08:04 AK DoFindCloudServer(194B25F8-4BF35D6F-45D8E54E-0640CA1F-C1C174A6) attempt 1

2023-08-09 17:08:04 AK service call: CloudControllerFindServer to: CLOUDCONTROLLER_FINDSERVER failed with: communications error
2023-08-09 17:08:04 AK DoFindCloudServer(194B25F8-4BF35D6F-45D8E54E-0640CA1F-C1C174A6) communications error

2023-08-09 17:08:04 AK re-connect opening connection
...
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
David Delač
Hi Piotr, The log entry:
2024-12-14 08:40:43 0.000 CallHal(IsHansaWorldCustomer) appears because the server is running with the verbosity=debug-detailed setting in its parameters.txt file. Thi...
09:43 16 Dec 2024
Brittany McGrath
Hi Vaughn, I can confirm this has been fixed now and is live in Standard ERP 2024-11-20 Version: 85556786. Thank you. ...
10:04 10 Dec 2024