Password Characters
2025-10-30
Operating system: Windows
Hi there,

We are looking at a new version for our customers – version 2025-09-08. We have setup a test server and then login to this from a client machine, these are Windows 11 client machines.

We are aware that the characters of £ (pound sign), . (dot) and * (asterix) cause issues if they are used in passwords, this appears to be the same in the new version.


It also looks like we have 2 other characters to add to the list. It appears that using either < (less than) or > (greater than) now also causes issues - if we use either < or > at the end of the password on the website to change the password, we get a message saying that the passwords are not the same even though they are. If we use either < or > at the beginning or in the middle of the passwords, the website accepts the new password but then doesn’t allow us to login to SERP with that password. Have there been new issues reported with < (less than) or > (greater than) symbols?
Will there be a fix for these 5 password characters in the future?


Thanks

Best wishes

Dave
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