Re: opening email crashes SERP client
Aldevinas Katkus
12-7-17
I have no idea how to repeat this. 2 days ago I have faced with the same issue: any click to "to" fields or the paperclip icon with the html email open results in crashing of the serp client . The email itself looked OK in the SERP. I had to uncheck "use HTML emails" in the email and conferences settings.
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Hi Andis, The issue occurs because your live server uses an internal or self-signed SSL certificate, which Hansa server does not trust. This is expected behavior — certificate validation ensures s...
10:38 11 Nov 2025
Hi again, do we know what it's trying to download, if we download it, it may make the message go away? Thanks...
11:16 30 Oct 2025