Hal routine not found when upgrading
Neil
2017-03-08
After upgrading to 8.3 we are seeing some HAL errors relating to localization

When loading a window using locale function we get

2017-03-07 13:20:53 SJ runtime error, hal stack is:HAL routine not found: VATZONEBUTTONSLABELSCAN
2017-03-07 13:20:53 SJ dump of call stack

example code that causes an error:

external function real VATZoneButtonsLabelsCAN(real,real,real,real);
..

v = VATZoneButtonsLabelsCAN(h5+30,v,170,16);


Changing the functions to ENG instead works fine.

What do we need to do to get SERP to recognize the Canadian window functions? I have the clcan.hob/sucan.hob files in the client hob directory, is there anything else needed?

Thanks.
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Hi Andis, The issue occurs because your live server uses an internal or self-signed SSL certificate, which Hansa server does not trust. This is expected behavior — certificate validation ensures s...
10:38 11 Nov 2025
Hi again, do we know what it's trying to download, if we download it, it may make the message go away? Thanks...
11:16 30 Oct 2025