Re: Cannot login with standard id anymore
Aldevinas Katkus
6-8-23
"Our demo setup" is based on lithuanian demo with some fixed settings, except it has 3 companies.
After the upgrade to the newer version it is not possible to login neither with Standard ID (email), nor user ID, but using the same Standard ID we can fetch the data via Rest API.
After changing global user password via operations menu, the user can login. I have have no idea why user password is lost during import.

If we do an export-import the same happens (user cannot login).
I removed all hals before restoring from backup.
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Date on Client Restore Window
Hi there, Version 2025-08-11. When restoring data using the GUI client, we get a restore window that lists all the available text backup files. We have noticed that the date on the left hand side ...
13:20 3 Jun 2026
Re: App Message on new version
Neil
Hello, We also have a customer on windows who is on 2026-02-28 having the exact same error message after updating. The title of the messagebox is in our case is: "C:\Program Files(x86)\Han...
23:33 19 May 2026