Use External Mail Software
Piotr Wycichowski
8-8-25
Operating system: macOS
Hi,

I checked option "Use External Mail Software" in setting "Mail and Conferences Settings" in module "Mail and Conferences". When I create an invoice email I have a default title, then in the message text content of the invoice and the payment terms. I've checked that the settings that work when I create the email inside the SERP (i.e., email subject, first text, item list and last text) are not included when the email is forwarded to an external email program. Is there perhaps a way to control this?
Another problem is the encoding of Polish diacritical characters. As far as I can see, they are in the Windows-1250 (CP-1250) standard instead of UTF-8, which causes Apple Mail on Mac to give me unexpected characters.
Does anyone know how to solve the above problems?


/Piotr W.
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Hi there, Server – tried both Windows Server 2022 and Linux Version - 2025-08-11 and 2026-05-25 We were testing a new version (2025-08-11) with a Halcust that we had migrated from the existing ...
10:11 4 Aug 2026
Kevin Stepper
Hi, years ago we used to have the email and conference module. Did not need it so we dropped it. We hav recently implemented global users, which are all named users and therefor seem to need a m...
18:07 3 Aug 2026