Reconnect Error
Sanjay Parbhoo
3-26-21
Operating system: Windows
Version 2021-02-13 85360172

Hi


A user is getting the following message randomly

"You have no mailbox. You are now preventing other users from logging on. Client will automatically quit in 1 minute"

The user is a global user with a mailbox. They were not logging in at the time, they were already using the system. Below is the entry in the log file.


2021-03-26 16:21:53 DM Incoming Re-Connection from: 172.17.2.204:53240

This looks like a bug in the auto reconnect functionality. I cannot repeat it because I cannot get the auto reconnect to work.

Any help is greatly appreciated.

Sanjay
2021.03.26
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Kevin Okello
Hi Andis, The issue occurs because your live server uses an internal or self-signed SSL certificate, which Hansa server does not trust. This is expected behavior — certificate validation ensures s...
10:38 11 Nov 2025
Hi again, do we know what it's trying to download, if we download it, it may make the message go away? Thanks...
11:16 30 Oct 2025