Hi Paul, we have been looking at this as well.


We checked it and there is no difference. At level 2 and 3, you need to tell clients if they pay 10%-20% of their subscription we will save one text back-up of their server per day for them (don't tell the designers at HW but write a script to rename the file and if your client downloads a copy of the back-up once per day you get it for free). Of course, this means that we are being discouraged to offer HW hosting as a viable stable platform to trust your data to.

PS: Have you noticed that Journalling has now been escalated to a 100% increase in subscription? So if you wish to protect this proprietary database, you need to pay 100% of your subscription. It is sad but HW is doing what clients first concern was and that is the cloud vendors can hold their data ransom.

We have recognized the challenges this new attitude presents our sales team and have taken steps to mitigate this negative. Touch base with me on Skype if you wish more details maybe we can share experiences.