Failed to download version. Please try different country
Sanjay Parbhoo
11-19-19
Hi

We are getting the message below when trying to get a new client from My Standard


Failed to download version. Please try different country

Any ideas?
Simone M.
11-21-19
Hi Sanjay,
it happens when on StandardInstall.com, that package it's not available anymore.

It should be available, but it's not.
I've just reported internally this problem and as a work around you can update your server to a different build or release.

Regards,

HansaWorld Support
Swati D.
12-3-19
Hi Sanjay

Is this resolved now?


Or do you still need assistance?

Swati
HW Support
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