Q&A
Text backup won't import - GlobalUserPasswdVc
Vaughan Data Systems
2018-11-02
We are looking to upgrade a customer but Hansa won't import their backup anymore.

We've tried various different versions of Hansa, but it seems to be an issue with the database.

When doing an import, it gets to UserLoginVc and then stops - which leads me to believe the issue is with GlobalUserPasswdVc

Oddly, text backups from a few weeks ago don't have this issue.

Please can someone advise as we've tried everything we can think of?

Thanks.
Reply
Giuseppe L.
2018-11-02
Hello and thank you for reaching out to us with your case.
Unfortunately we are not aware of this issue and most likely is something related to the Db more than to StandardERP.
Have you been able to repeat it with sample data?


Look forward to your reply,

Giuseppe
HansaWorld Italy
Reply
Vaughan Data Systems
2018-11-05
Hi Giuseppe.

I'm not really sure how to go about trying to repeat that in sample data.

Is GlobalUserPasswdVc even used anymore in the latest version of Hansa?


I think this line is the problem if that helps:

JP    1066850238    UserVc   


Reply
Agnieszka Klimkiewicz
2018-11-06
Hello.

You can check with our sample data from version customer is updating from. Set up Global user, password, export and import to new version if you observer such issue.
In new version you can still add user and set up password old way until this user logs in with Standard ID old way password will work.

If you can repeat problem with sample data please report it as a bug regular way.

Reply
Vaughan Data Systems
2018-11-06
Hi Agnieszka.

I can try and repeat this in sample data but I was really looking for a solution now.

If GlobalUserPasswdVc is not required then we will try importing the database without this and see what happens.

Thanks.
Reply
Agnieszka Klimkiewicz
2018-11-13
Are you sure this is GlobalUserPasswdVc fault? Have you tried to export just this register via Database Maintenance > Register export option and import to new version if it fails?
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