Q&A
how standard ID and Global users work
Aldevinas Katkus
12-6-18
version 8.5
I have signed in the first company using Standard ID, then I switched to the 5th company and had to login into it using user ID, Standard ID user and password was rejected.
The question is:
- why the standard ID was rejected, even if we use global users and can login into the first company with Standard ID?

If I login into 5th company using user ID, then I can switch to the 1st one without being asked for a password.
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Aldevinas Katkus
12-6-18
Extra question:
Shall I have to specify Standard ID emails in ALL the companies the global user is registered in (Persons register of all the companies it has an access to).
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Aldevinas Katkus
12-13-18
Is it enough to close the global user (tick the corresponding checkbox) or should we delete (temporarily, e.g, on vacation) inactive global users?

Reply
Swati D.
12-24-19
Hi Aldevinas

Please read through the material below and see if it helps

http://www.hansamanuals.com/main/mailnumber___61137/theconf___563/manuals/version___85/english/hwconvindex.htm?shortcode=HW0104PERSONS_User_Accounts_Global

Thanks

Swati
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