Q&A
Mac OS and Multiple Displays
Sanjay Parbhoo
10-7-19
Hi

8.5

Our client has a user with multiple monitors. The login screen is not consistently displayed when she starts the SERP application. She has to quit the application and restart up to 8 times before the login screen appears. In other cases, she has to disconnect her external monitor and then the login screen is displayed correctly.

Reply
Tomas J.
11-19-19
Hello,

internally we are using multiple monitors.
Does she use simply CMD+M?


Also about which version you are talking?
Reply
Swati D.
12-3-19
Hi Sanjay

Was this resolved? Please advise if you still need help

Swati
HW Support
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Logo on bottom left of Navigation window
Hi there, We have noticed that when we click the "Standard ERP by HansaWorld" logo on the bottom left hand side of the main navigation window that it takes us off to our default browser a...
11:37 14 Aug 2026
Re: mailboxes with email / conference module
Reino Botha
Hi Kevin, All users require a mailbox, including Global Users. The mailbox is also required to enable access to the Personal Desktop, so it cannot be avoided even if the Email and Conference mod...
10:45 14 Aug 2026