Mac OS and Multiple Displays
Sanjay Parbhoo
10-7-19
Hi

8.5

Our client has a user with multiple monitors. The login screen is not consistently displayed when she starts the SERP application. She has to quit the application and restart up to 8 times before the login screen appears. In other cases, she has to disconnect her external monitor and then the login screen is displayed correctly.

Tomas J.
11-19-19
Hello,

internally we are using multiple monitors.
Does she use simply CMD+M?


Also about which version you are talking?
Swati D.
12-3-19
Hi Sanjay

Was this resolved? Please advise if you still need help

Swati
HW Support
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