Error code 2755 on Windows Server 2016
Piotr Wycichowski
3-16-21
Operating system: macOS
Hi,

When we try to install SERP 8.5 210213 build 85360166 on Windows Server 2016, the process stops with such message:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755.
Can anybody help me with this?

/Piotr Wycichowski
MAQSIMUM
Piotr Wycichowski
3-19-21
Maybe it is important: such behaviour occurs, when we are trying to UPDATE existing installation from version 8.5 200707

/Piotr Wycichowski
MAQSIMUM
Dejan R.
4-15-21
Hi Piotr.

Thank you reporting the issue. Can you pleas test in the latest build (85360175) and if the issue still persist, then please report as a bug using Issue tracking.

Regards
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Lilian Wanyoike
Hi, We have a customer who creates on account receipts against a customer account. Another team is required to allocate these receipts to specific invoice records. Prepayments will not work as t...
15:49 6 Oct 2025
Piotr Wycichowski
Hi! I am not able to run SERP client on Mac (Sonoma), when the folder is outside of Applications. When and why it happens? I know, that some users with the same system haven't such problem. ...
14:54 19 Sep 2025