Auto Update
Sanjay Parbhoo
3-24-22
Operating system: Windows

Hi,

Can someone explain to me how the client auto update works now? There are newver and oldver foldlers. I think shortcuts are now pointing to the exe files in these folders but its not consistent.

Any info you can give would be greatly appreciated.
Bror-Erik Kotiranta
3-25-22
Hi,

so before update is started(after export), the new things are downloaded to newer.
After this oldver folder is created and hob hdb and exes are moved from root to oldver and then from newer stuff is moved to root and import started.
This should be consistent
Sanjay Parbhoo
3-28-22
Created byBror-Erik Kotiranta17:19 25 Mar 2022
Hi, so before update is started(after export), the new things are downloaded to newer. After this oldver folder is created and hob hdb and exes are moved from root to oldver and then from newer stuff is moved to root and import started. This should be co
Thanks,

I have a customer that seems to be running their version in the oldver folder for some reason. Might be a permissions issue then. I will investigate.

Jennifer
4-4-22
Created bySanjay Parbhoo11:21 28 Mar 2022
Thanks, I have a customer that seems to be running their version in the oldver folder for some reason. Might be a permissions issue then. I will investigate.
Hi Sanjay,

Is this topic now resolved or any open queries?

Regards


Jen
Sanjay Parbhoo
4-4-22
Created byJennifer11:31 4 Apr 2022
Hi Sanjay, Is this topic now resolved or any open queries? Regards Jen
Yes, resolved. Thanks
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