hansa.log messages
Katrīne Žunna-Veličko
12-12-22
Operating system: macOS
Hi,

In the servers log file there is a lot of these messages:

2022-06-05 09:06:42 /THREAD(16) service call: LOOKUP to: 169.50.37.53:443 failed with: communications error

2022-06-05 09:06:42 /THREAD(16) service call: LOOKUP to: 54.195.252.100:443 failed with: communications error
2022-06-05 09:06:42 /THREAD(16) service call: LOOKUP to: 79.125.3.115:443 failed with: communications error


Those are old services where the system tries to connect?
How to disable it?
Bror-Erik Kotiranta
12-13-22
Hello,

please clear service cache from technics settings in admin mode. If it still happens after that we will investigate what why

br, Bror-Erik
Brittany McGrath
1-11-23
Hello,
Do you require further assistance with your question or is this now resolved?
Please advise.
Thank you.
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Kevin Okello
Hi Andis, Thank you for reaching out regarding "HAL Code Quality Control with AI." The project is currently in its final stages. Once complete, an official release statement and a tech...
15:39 25 Jun 2026
Piotr Wycichowski
Is it somehow possible to support such kind of address row in external email outgoing from SERP? Sometimes we want to redirect the reply from recipient for particular e-mail address different from se...
11:10 12 Jun 2026