hansa.log messages
Katrīne Žunna-Veličko
12-12-22
Operating system: macOS
Hi,

In the servers log file there is a lot of these messages:

2022-06-05 09:06:42 /THREAD(16) service call: LOOKUP to: 169.50.37.53:443 failed with: communications error

2022-06-05 09:06:42 /THREAD(16) service call: LOOKUP to: 54.195.252.100:443 failed with: communications error
2022-06-05 09:06:42 /THREAD(16) service call: LOOKUP to: 79.125.3.115:443 failed with: communications error


Those are old services where the system tries to connect?
How to disable it?
Bror-Erik Kotiranta
12-13-22
Hello,

please clear service cache from technics settings in admin mode. If it still happens after that we will investigate what why

br, Bror-Erik
Brittany McGrath
1-11-23
Hello,
Do you require further assistance with your question or is this now resolved?
Please advise.
Thank you.
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