Periodic Customer Statement variance(overview vs detailed mode)
Lilian Wanyoike
2-26-25
Operating system: Windows
Version 2024-12-03 Build : 85553039

SL-->Reports-->Periodic Customer Statement

This is affecting several accounts and cannot be replicated. We have to do an export import to fix the error.

Mode: Overview
The report balance is -93,164.30


Mode: Detailed
The report balance is 14,830.70


Please confirm what could be causing this discrepancy.

Regards,
Lilian
Lilian Wanyoike
2-26-25
Version 2023-12-03 Build : 85553039
Aldevinas Katkus
3-20-25
same v. 2025-02-24. New DB. Just forward balances (purchase, sales invoices) from 2024 and later. In your case does turnover per period differs or just fwd. balance differs and turnover is identical in overview and detailed?
View all Questions
Back to the list
Latest Posts
Hi Andis, The issue occurs because your live server uses an internal or self-signed SSL certificate, which Hansa server does not trust. This is expected behavior — certificate validation ensures s...
10:38 11 Nov 2025
Hi again, do we know what it's trying to download, if we download it, it may make the message go away? Thanks...
11:16 30 Oct 2025