Periodic Customer Statement variance(overview vs detailed mode)
Lilian Wanyoike
2-26-25
Operating system: Windows
Version 2024-12-03 Build : 85553039

SL-->Reports-->Periodic Customer Statement

This is affecting several accounts and cannot be replicated. We have to do an export import to fix the error.

Mode: Overview
The report balance is -93,164.30


Mode: Detailed
The report balance is 14,830.70


Please confirm what could be causing this discrepancy.

Regards,
Lilian
Lilian Wanyoike
2-26-25
Version 2023-12-03 Build : 85553039
Aldevinas Katkus
3-20-25
same v. 2025-02-24. New DB. Just forward balances (purchase, sales invoices) from 2024 and later. In your case does turnover per period differs or just fwd. balance differs and turnover is identical in overview and detailed?
View all Questions
Back to the list
Latest Posts
Bror-Erik Kotiranta
Clients have their own cache, and then the server has the shared cache, if you want it kind of black and white. Presense should be there as far as i know...
10:55 7 July 2025
Yavuz Yigiterhan
Hello Paul, That is something only HansaWorld can do. But that would help to understand is that causing the problem and - if so - we fix the issue. Additional information is appreciated. Yavuz...
10:45 7 July 2025