Q&A
Holding wrong DV
Paul Timms
2025-06-30
Operating system: macOS
What does "holding wrong DV" mean in hansa.log? Our customer's system crashed and restarted this morning, and this was the last message in the log before it restarted.

The user it has reported this against was running the Stock List report.

2025-06-30 08:23:04 ADM/THREAD(12) Report Stock List
.....
2025-06-30 08:23:59 ADM/THREAD(12) holding wrong DV
2025-06-30 08:24:07 20547 cache sectors added
Reply
Yavuz Yigiterhan
2025-07-01
We are looking at the message Paul, Thank you for reporting.
Yavuz
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2025-07-01
Hi!

The error message means "holding wrong Database Version"
Why it happens, though, is something what has to be debugged...
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Yavuz Yigiterhan
2025-07-02
More explanation @Paul:

When the issue occurs, should see if restarting presence or lookup helps. If so - that is the issue and should be sorted. First need to ensure that that is the issue
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Paul Timms
2025-07-04
Hi Yavuz

Thanks for the information. I'm not sure what you mean by "restarting presence or lookup". Is that something we can do?

Thanks

Paul
Reply
Yavuz Yigiterhan
2025-07-07
Hello Paul,

That is something only HansaWorld can do. But that would help to understand is that causing the problem and - if so - we fix the issue.

Additional information is appreciated.
Yavuz
Reply
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