Q&A
*GATE* does't work after upgrade to v. 2026-01-26 1335
Piotr Wycichowski
3-10-26
Operating system: macOS
Hi,

I need very quick support. We've just upgaraded our SERP from version 250507/85558691 to 260126/85561335 (on Mac server). When server process was started, the folder EmailGateway was automatically created. But the user *GATE* does not appear in Active User window.
What should I check?

/Piotr W.
This answer was correct
Created byGatis Jansons14:15 17 Mar 2026
Hi. This was a bug related to GATE user login which was already fixed.
We merged it back into 2026-01-26 dated release in build 1338
Carolina Valentino
3-17-26
hello Piotr, i ll back with some answers for you
This answer was correct
Gatis Jansons
3-17-26
Hi. This was a bug related to GATE user login which was already fixed.
We merged it back into 2026-01-26 dated release in build 1338
View all Questions
Back to the list
Latest Posts
Re: Parameters that can be specified in the parameters.txt file
Paul Timms
Hi Andis, if you go to Support > FAQ, there's a section containing all of the known parameters. Paul...
15:06 11 Sep 2026
Parameter --skip-register-on-import
Paul Timms
Is it possible to use the parameter --skip-register-on-import with multiple registers, either by using a comma-separated string or by specifying this parameter multiple times in parameters.txt? Thi...
15:00 11 Sep 2026