Q&A
*GATE* does't work after upgrade to v. 2026-01-26 1335
Piotr Wycichowski
3-10-26
Operating system: macOS
Hi,

I need very quick support. We've just upgaraded our SERP from version 250507/85558691 to 260126/85561335 (on Mac server). When server process was started, the folder EmailGateway was automatically created. But the user *GATE* does not appear in Active User window.
What should I check?

/Piotr W.
This answer was correct
Created byGatis Jansons14:15 17 Mar 2026
Hi. This was a bug related to GATE user login which was already fixed.
We merged it back into 2026-01-26 dated release in build 1338
Carolina Valentino
3-17-26
hello Piotr, i ll back with some answers for you
This answer was correct
Gatis Jansons
3-17-26
Hi. This was a bug related to GATE user login which was already fixed.
We merged it back into 2026-01-26 dated release in build 1338
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