Q&A
TheFindIntEnablerAddress = -1 cannot get the enabler
Aldevinas Katkus
2017-12-01
our client cannot get an enabler key. I can see TheFindIntEnablerAddress = -1 in the log. Does it mean the server cannot connect to the enabler server?
IT admin turned off firewall, restarted the server machine, result is the same.
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Aldevinas Katkus
2017-12-01
it's on premises CN on windows. CN status is "not reacheable", even though the firewall is off as I have written above.
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Aldevinas Katkus
2017-12-04
problem was unpaid invoices, but the error message was SString(14672,"Getting an Enabler Failed, server not responding correctly, please try later."); Case closed.
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Diana Klobukowska
2017-12-04
Thank you for letting us know

Regards
HansaWorld Team
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