Forum - TheFindIntEnablerAddress = -1 cannot get the enabler

TheFindIntEnablerAddress = -1 cannot get the enabler

Aldevinas Katkus

12-1-17

our client cannot get an enabler key. I can see TheFindIntEnablerAddress = -1 in the log. Does it mean the server cannot connect to the enabler server?
IT admin turned off firewall, restarted the server machine, result is the same.

Aldevinas Katkus

12-1-17

it's on premises CN on windows. CN status is "not reacheable", even though the firewall is off as I have written above.

Aldevinas Katkus

12-4-17

problem was unpaid invoices, but the error message was SString(14672,"Getting an Enabler Failed, server not responding correctly, please try later."); Case closed.

Diana Klobukowska

12-4-17

Thank you for letting us know

Regards
HansaWorld Team

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