Internet User limit on server reached
wdinzey@dpdsoftware.ca
2018-01-09
Hi,

I am attempting to connect to a client system (after hours) and I am getting the error message "Internet User limit on server reached", can anyone explain what my challenge is?

Thanks in advance,

Wayne
wdinzey@dpdsoftware.ca
2018-01-09
client's....
Sanjay Parbhoo
2018-01-09
Created bywdinzey@dpdsoftware.ca02:38 9 Jan 2018
client's....
This suggests that the customer does not have the WAN licence that allows connectivity from outside a LAN.

/Sanjay
wdinzey@dpdsoftware.ca
2018-01-09
ahhh, thank you. I forgot that is what I need in order to connect remotely.

Thanks again, had a "brain dead" moment.
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