Q&A
Why is Standard ID case-sensitive?
Paul Timms
1-16-18
If a user's e-mail address/Standard ID in their Person record is set up as Joe.Bloggs@hansaworld.com, they are able to register this as their Standard ID. However, when they try to log in with this address, it says "Incorrect username or password". If you change the login to all lowercase i.e. joe.bloggs@hansaworld.com, it allows you to log in.


Why would the Standard ID be case-sensitive, when e-mail addresses are not?
Reply
Ester J.
2-12-18
Hello,

Standard ID should not case-sensitive.

I just tested this in 8.4 2018-01-26, and it was possible to login with lower case and uppercase letters.

BR/
Ester
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Webclient in version 8.5 250507/85558691 - how to set it up?
Piotr Wycichowski
Hi, Is somebody experienced in necessary settings for successful connection to server using webclient. When I tried, I got warning in brower, that Web client settings for HTTPS is not setup. So I ...
12:59 21 July 2025
Re: Technics>>Settings>>Services Cache
Bror-Erik Kotiranta
Clients have their own cache, and then the server has the shared cache, if you want it kind of black and white. Presense should be there as far as i know...
10:55 7 July 2025