Forum - Global user unable to access companies listed

Global user unable to access companies listed

Cozatec Global User

7-23-18

Hi,

One of our clients have a Global user setup in two companies, in one of the companies they can login without any issues, but when attempting to login to the other company, Hansa give message "E-mail validation required"

The setup seems fine, the email is validated, Signature ID correct on Person/Global records.

Had anyone else had this problem before?

Ester J.

7-31-18

Hello,

Has that second company been added to the global user company matrix for that user?

Br,

Ester

Cozatec Global User

8-8-18

Hi Ester,

Yes, the second company is listed on the Global user company for that user.

Regards,

Giuseppe L.

10-10-18

Hello,
So far none has reported this behaviour which looks as a bug actually.
I haven't been able to repeat it on a test db, but if did instead, please report the bug attaching a sample data.

Best Regards,
Giuseppe
HansaWorld

Paul Timms

10-10-18

Is this user also set up as a Person in the second company?

Are Global Users enabled in System > Settings > Optional Features?

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