Forum
Mac OS and Multiple Displays
Sanjay Parbhoo
10-7-19
Hi

8.5

Our client has a user with multiple monitors. The login screen is not consistently displayed when she starts the SERP application. She has to quit the application and restart up to 8 times before the login screen appears. In other cases, she has to disconnect her external monitor and then the login screen is displayed correctly.

Tomas J.
11-19-19
Hello,

internally we are using multiple monitors.
Does she use simply CMD+M?


Also about which version you are talking?
Reply
Swati D.
12-3-19
Hi Sanjay

Was this resolved? Please advise if you still need help

Swati
HW Support
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Reconnecting issues: version 8.5 2022-02-02 (build 85420830)
Lilian Wanyoike
Hi, Spinners & Spinners are currently on version 8.5 2022-02-02 (build 85420830). they have been experiencing a network lag. Action taken: - Checked logs and confirmed that they had not whiteli...
14:13 30 Aug 2024
Reconnecting issues: version 8.5 2022-02-02 (build 85420830)
Lilian Wanyoike
Hi, Spinners & Spinners are currently on version 8.5 2022-02-02 (build 85420830). they have been experiencing a network lag. Action taken: - Checked logs and confirmed that they had not whiteli...
14:13 30 Aug 2024