Crash when creating PO From Order
Neil
8-23-22
Operating system: macOS
Version: 8.5 2022-03-03 MacOS

When Creating a PO From an Order we are seeing the following crash:

2022-07-11 10:45:31 HD looking for: 4,8 2202159|220479
2022-07-11 10:45:31 HD in index: 1:POVc:ORDNR
2022-07-11 10:45:31 HD D4IndexDelete found no record
2022-07-11 10:45:31 HD dump of call stack
2022-07-11 10:45:31 HD 0000000103AEEE57 + 8761 hal/Maint/GenPOFromORMn.hal: DOPO3
2022-07-11 10:45:31 HD 0000000103AEEE57 + 14649 hal/Maint/GenPOFromORMn.hal: GENPOFROMORMN1
2022-07-11 10:45:31 HD 0000000103AEEE57 + 15180 hal/Maint/GenPOFromORMn.hal: GENPOFROMORMN2
2022-07-11 10:45:31 HD 0000000103EEB149 + 24829 hal/Tools/RemoteTools4.hal: RECORDACTION_RLORDERTOPO
2022-07-11 10:45:31 HD D4IndexDelete found no record, now dumping index:

...

2022-07-11 11:03:48 HD fide = POVc kdp->textstart = OrdNr
2022-07-11 11:03:48 HD DB-LOG fullkeyname = 1:POVc:ORDNR:ES2 kdp->textstart = OrdNr
2022-07-11 11:03:48 HD D4IndexDelete found no record
2022-07-11 11:03:48 HD CAUTION! The database might be damaged. If you have tried a normal backup and that failed, we suggest you choose to create and save a raw data export from the next dialogue box
2022-07-11 11:04:30 HD Skipping corrupt sblock
2022-07-11 11:04:44 HD GetThreadRepCancel() = true -- SendROData(): SendDataSV() Failed 2
2022-07-11 11:04:48 HD Level 1 processed -52.53 percent, found 19 990 records
2022-07-11 11:05:48 HD Level 2 processed -40.57 percent, found 4 445 854 records


I have tried an export/import to no effect. There is no custom HAL. What would be the suggestion to repair this issue? Thanks.
Bror-Erik Kotiranta
8-30-22
Hello,

have you tried this in 8.5 2022 08 01 ?
As i cant see this happening myself so need a use case for this, use of hal etc can be the problem

Please do file a bugreport on this issue if you havent already so we have it loged

Please ask if anything else, or if i can help you in any way
Br, Bror-Erik
Brittany McGrath
10-19-22
Hi Neil,
Can you please confirm if this issue is still outstanding or if it has been resolved?
Thank you.
Brittany McGrath
10-31-22
Marking forum post as closed now as we have not received further response.
If you have any issues or questions you wish to discuss on this please open a new post.
Thank you in advance.
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Andis Blicāns, Grasko
Hi, We have client using 8.5 2021-09-26 (build 85400383). The fields "Max Web Users" and "Max Sessions" ar blank. Server is closing itself almost every day. Message in hansa....
15:52 26 Apr 2024
Afternoon, Some of our customers haven't changed their passwords for a while but they're not getting any password expiry message. If I copy their Standard ID into a new user on some test ...
17:22 25 Apr 2024