POS returns
Katrīne Žunna-Veličko
1-17-23
Operating system: macOS
Hi,

We have a customer who has Queue (FIFO) Cost method.
They sell items in POS. At the end of the day, a Depreciation record is created to write off this Item.
* The Cost is chosen by the Cost method (FIFO) - OK


If their customer comes and returns the Item, then at the end of the day the system creates a Good Receipt record.
* The Cost is taken from Items cards (Weight Average or Latest Purchase price - depends on the Item cards set up)
* In the end, you can’t return the Item with the same cost price as when you sold the item.

How correct is that?

Is there a solution to get/insert the correct Cost Price when the Item is returned in POS?

Thank you!
Really waiting for the answer here.
Carolina Valentino
2-6-23
hello Katrine. there is a setting in Stock >> settings >> Cost Accounting.. where you have to set the cost for returns

what do you have there ?

thanks
Eberstein Business Solutions
4-12-23
Created byCarolina Valentino13:39 6 Feb 2023
hello Katrine. there is a setting in Stock >> settings >> Cost Accounting.. where you have to set the cost for returns what do you have there ? thanks
Hello, Carolina,

in Stock >> settings >> Cost Accounting for returns checkbox "Original cost on Returned Goods" is ticked
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Gastón Salomone
Hi, I cannot find any information on about this feature on hansamanual. That is the purpose, is it working, how it works or how must be configured to work ? For REST API many web request per...
23:47 3 Oct 2024
Paul Timms
Thanks Bror-Erik, it's hard to replicate so we won't know for sure until we upgrade the customer with this issue....
10:37 30 Sep 2024