Reconnecting issues: version 8.5 2022-02-02 (build 85420830)
Lilian Wanyoike
8-30-24
Operating system: Windows
Hi,

Spinners & Spinners are currently on version 8.5 2022-02-02 (build 85420830). they have been experiencing a network lag.


Action taken:
- Checked logs and confirmed that they had not whitelisted Hansaworld IP's. After whitelisting there
has been significant change in the reconnection.
- Checked and confirmed thata they have 64GB RAM and an SSD hard drive
- Tried using eLogtime and parameters file to create timings.log for further investigation but this is not working.
- We also noted that when there is no internet, the reconnection issue is at it's peak.


Please assist on what we can do to reduce the reconnecting issues.

Below is the log

2024-08-20 12:30:50 (-1) CallHal("DoActiveLanguage")
2024-08-20 12:30:51 (-1) CallHal("DoActiveLanguage")
2024-08-20 12:30:51 (-1) Windows Service version
2024-08-20 12:30:51 (-1) Starting application...
2024-08-20 12:31:12 (-1) 137894926 cache sectors added
2024-08-20 12:31:12 (-1) big malloc 1103159408
2024-08-20 12:31:12 (-1) big malloc 1073741824
2024-08-20 12:31:12 (-1) 134217728 hash table entries added

2024-08-20 12:31:12 (-1) *** running with new mail receiving and parsing ***
2024-08-20 12:31:13 (-1) *** Using Clock Replacement ***
2024-08-20 12:31:13 (-1) Last session was not properly terminated
2024-08-20 12:31:13 (-1) *** using a freelist to keep track of free space ***
2024-08-20 12:31:13 (-1) *** RELOAD LANGUAGES ***
2024-08-20 12:31:13 (-1) CallHal("DoActiveLanguage")
2024-08-20 12:31:13 (-1) CallHal("DoActiveLanguage")

2024-08-20 12:31:13 (-1) CallHal("DoActiveLanguage")
2024-08-20 12:31:15 (-1) enabler flag 2 set by using UNPACKROWFIELDMATRIX in halcust/level0\DoInvFormTool.hal:325
2024-08-20 12:31:15 (-1) Database ID is: 743326CCB156CFDB56D1FD79AC1783D7
2024-08-20 12:31:15 (-1) CallHal("LoadWindowTags")
2024-08-20 12:31:15 (-1) slot 4242816: clear
2024-08-20 12:31:15 (-1) slot 4242816: allocated
2024-08-20 12:31:15 (-1) slot 4242816: set usage to system
2024-08-20 12:31:15 (-1) slot 4242816: set session to 1 from SetupSystemSlot
2024-08-20 12:31:15 (-1) slot 4242817: clear
2024-08-20 12:31:15 (-1) slot 4242817: allocated

2024-08-20 12:31:15 (-1) slot 4242817: set usage to http
2024-08-20 12:31:15 (-1) slot 4242817: set session to 2 from SetWebClArr
2024-08-20 12:31:15 (-1) Setting up TCP/IP
2024-08-20 12:31:15 (-1) Listening on port: 1200 (Clients)
2024-08-20 12:31:22 (-1) Listening on port: 1081 (HTTP)
2024-08-20 12:31:22 (-1) Allowing web sessions over HTTP as HTTPS is not configured
2024-08-20 12:31:23 (1) CallHal("LoadWindowTags")
2024-08-20 12:31:24 (1) Connected to relational database
2024-08-20 12:31:24 (1) CallHal("LoadWindowTags")
2024-08-20 12:31:24 (1) Server process running
2024-08-20 12:31:25 (1) 8.5 2022-02-02 (build 85420830)
2024-08-20 12:31:25 (1) CallHal("OnApplicationStartup")

2024-08-20 12:31:25 (-1) /THREAD(4) Starting Mail sender
2024-08-20 12:31:25 (1) Server process running, pid 8984
2024-08-20 12:31:25 (-1) /THREAD(5) WebRequestThread starting
2024-08-20 12:31:25 (1) slot 4242818: clear
2024-08-20 12:31:25 (1) slot 4242818: allocated

2024-08-20 12:31:25 (1) slot 4242818: set usage to duringlogin
2024-08-20 12:31:25 (1) slot 4242818: set session to 3 from DoRegisterAtSV

2024-08-20 12:31:25 (1) Incoming Connection from: 192.168.0.113:57952
2024-08-20 12:31:25 (1) slot 4242819: clear
2024-08-20 12:31:25 (1) slot 4242819: allocated
2024-08-20 12:31:25 (1) slot 4242819: set usage to duringlogin
2024-08-20 12:31:25 (1) slot 4242819: set session to 4 from DoRegisterAtSV
2024-08-20 12:31:25 (1) Incoming Connection from: 192.168.0.113:57952
2024-08-20 12:31:25 (1) trying to use slot 4242818 which is in mode duringlogin for not allowed work: mpGetUserSIPData
2024-08-20 12:31:25 (1) trying to use slot 4242818 which is in mode duringlogin for not allowed work: mpReloadLangState
2024-08-20 12:31:25 (1) slot 4242820: clear
2024-08-20 12:31:25 (1) slot 4242820: allocated
2024-08-20 12:31:25 (1) slot 4242820: set usage to duringlogin
2024-08-20 12:31:25 (1) slot 4242820: set session to 5 from DoRegisterAtSV
2024-08-20 12:31:25 (1) Incoming Connection from: 192.168.0.113:57952

2024-08-20 12:31:26 (-1) /THREAD(4) GetDSData got public IP 41.81.143.6
2024-08-20 12:31:26 (-1) /THREAD(4) SMTP got public ip 41.81.143.6

2024-08-20 12:31:27 (1) *** Running with Local Backups, plan level 1 ***
2024-08-20 12:31:29 (1) CallHal("OnApplicationStartupComplete")
2024-08-20 12:31:29 (1) Requesting Presence address
2024-08-20 12:31:29 (1) FAILED to add idle task EnablerVersionPkgMnTask because the HAL function EnablerVersionPkgMnIdleTask does not exist
2024-08-20 12:31:29 (1) Setting up automatic import of client autoupdate information
2024-08-20 12:31:29 (1) Checking updateclients for client autoupdate information
2024-08-20 12:31:29 (1) Internet Enabler function called: CallGetKeyFeature
2024-08-20 12:31:29 (1) CallHal("UpdateDatabaseRestrictions")
2024-08-20 12:31:29 (1) CallHal("CallRegisterAtPresenceServer")
2024-08-20 12:31:29 (1) Requesting Presence address
2024-08-20 12:31:29 (1) /THREAD(13) HTTP www.hansaworld.com:80/HtsUpdateDatabaseRestrictions.hal?version=1&compressed=1&blocksize=135 200 got 19/19 errf: 0
2024-08-20 12:31:31 (-1) /THREAD(5) DoHttpRequest4 malformed response or not found 404

2024-08-20 12:31:31 (-1) /THREAD(5) HTTP http://downloads.hansaworld.com/downloads/packages/85420830/standarderp/ken/windowsnet.ha 404 got 113/0 errf: 1
2024-08-20 12:31:31 (-1) /THREAD(5) HTTP failed
2024-08-20 12:31:31 (-1) /THREAD(5) DoHttpRequest4 failing with ht.status 2
2024-08-20 12:31:33 (1) slot 4242821: clear
2024-08-20 12:31:33 (1) slot 4242821: allocated

2024-08-20 12:31:33 (1) slot 4242821: set usage to duringlogin
2024-08-20 12:31:33 (1) slot 4242821: set session to 6 from DoRegisterAtSV

2024-08-20 12:31:33 (1) Incoming Connection from: 192.168.0.187:56083
2024-08-20 12:31:33 (1) SAD CallHal("EmailValidationStatusWithStdID")
2024-08-20 12:31:33 (1) SAD slot 4242821: set usage to normal
2024-08-20 12:31:33 (1) SAD Login @192.168.0.187
2024-08-20 12:31:33 (1) SAD Login Slot: 4242821 Session: -2
2024-08-20 12:31:41 (1) slot 4242822: clear
2024-08-20 12:31:41 (1) slot 4242822: allocated
2024-08-20 12:31:41 (1) slot 4242822: set usage to duringlogin
2024-08-20 12:31:41 (1) slot 4242822: set session to 7 from DoRegisterAtSV
2024-08-20 12:31:41 (1) Incoming Connection from: 192.168.0.155:57257
2024-08-20 12:31:46 (1) SSA3 CallHal("EmailValidationStatusWithStdID")
2024-08-20 12:31:46 (1) SSA3 slot 4242822: set usage to normal

2024-08-20 12:31:46 (1) SSA3 Login @192.168.0.155
2024-08-20 12:31:46 (1) SSA3 Login Slot: 4242822 Session: -2
2024-08-20 12:31:46 (1) SSA3/THREAD(11) Requesting Presence address

2024-08-20 12:31:52 (1) slot 4242823: clear

2024-08-20 12:31:52 (1) slot 4242823: allocated
2024-08-20 12:31:52 (1) slot 4242823: set usage to duringlogin
2024-08-20 12:31:52 (1) slot 4242823: set session to 8 from DoRegisterAtSV
2024-08-20 12:31:52 (1) Incoming Connection from: 192.168.0.165:59147
2024-08-20 12:31:53 (1) slot 4242824: clear
2024-08-20 12:31:53 (1) slot 4242824: allocated
2024-08-20 12:31:53 (1) slot 4242824: set usage to duringlogin
2024-08-20 12:31:53 (1) slot 4242824: set session to 9 from DoRegisterAtSV
2024-08-20 12:31:53 (1) Incoming Connection from: 192.168.0.162:54149
2024-08-20 12:31:53 (1) CC1 CallHal("EmailValidationStatusWithStdID")
2024-08-20 12:31:53 (1) CC1 slot 4242824: set usage to normal
2024-08-20 12:31:53 (1) CC1 Login @192.168.0.162
2024-08-20 12:31:53 (1) CC1 Login Slot: 4242824 Session: -2

2024-08-20 12:31:58 (1) MIS3 CallHal("EmailValidationStatusWithStdID")
2024-08-20 12:31:58 (1) MIS3 CallHal("TestUserSaltedPasswordOnHansaWorldIDServer")
2024-08-20 12:31:58 (1) MIS3 CallHal("FindService")
2024-08-20 12:31:58 (1) MIS3 ENABLER: get functionality SERVICE_HANSAWORLD_ID_CHECK2 already resolved to 2
2024-08-20 12:31:58 (1) MIS3 FindService(HANSAWORLD_ID_CHECK2,) -> http(s)://18.156.208.209:443 for function DO_TESTUSERSALTEDPASSWORDONHANSAWORLDIDSERVER
2024-08-20 12:31:58 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:58 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:58 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:58 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:58 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:58 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:58 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:58 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:58 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:58 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:58 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:58 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:58 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:58 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:58 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:58 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:58 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) SSA3 ReceiveDataSV while running ac class 1 or 2
2024-08-20 12:31:59 (1) SSA3 MAINTDEBUG: GetThreadACLevel() 1 or 2
2024-08-20 12:31:59 (1) MIS3 MAINTDEBUG: SendStatusData(sockidx,msgTryAgain,acclass,mess);
2024-08-20 12:31:59 (1) MIS3 TIMINGS: blocking slow web-call (2) to https://18.156.208.209:443/cloudcall (HANSAWORLD_ID_CHECK2) took 1.1 seconds
2024-08-20 12:31:59 (1) MIS3 dumping stack due to slow webcall
2024-08-20 12:31:59 (1) MIS3 --------------------------------------------------

2024-08-20 12:32:00 (1) MIS3 0 0x0000000140496BC2 - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 1 0x000000014044EDC3 - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 2 0x000000014044FA47 - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 3 0x000000014040963E - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 4 0x0000000140409918 - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 5 0x00000001403F778E - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 6 0x00000001403F907E - 0x0000000000000000

2024-08-20 12:32:00 (1) MIS3 7 0x00000001403F16AE - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 8 0x00000001403F189A - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 9 0x00000001403F198F - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 10 0x00000001400C423C - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 11 0x000000014038C8C3 - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 12 0x000000014009251D - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 13 0x00000001400982C4 - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 14 0x00000001402CFDED - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 15 0x00000001402DC4A4 - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 16 0x00000001402E464F - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 17 0x00000001402EB954 - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 18 0x00000001402ED3DA - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 19 0x00000001402EE135 - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 20 0x00000001402EECCC - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 21 0x000000014049BAC3 - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 22 0x000000014049CC88 - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 23 0x000000014049D561 - 0x0000000000000000
2024-08-20 12:32:00 (1) MIS3 24 0x00007FFBB6834462 LsaFreeMemory - 0x00007FFBB68342B0
2024-08-20 12:32:00 (1) MIS3 25 0x00007FFBB70084D4 BaseThreadInitThunk - 0x00007FFBB70084C0
2024-08-20 12:32:00 (1) MIS3 26 0x00007FFBB92D1791 RtlUserThreadStart - 0x00007FFBB92D1770
2024-08-20 12:32:00 (1) MIS3 --------------------------------------------------
2024-08-20 12:32:00 (1) MIS3
2024-08-20 12:32:00 (1) MIS3 dump of call stack
2024-08-20 12:32:00 (1) MIS3 000000000441DF20 + 8772 amainhal/Tools/StandardIDCommonTools.hal: TESTUSERSALTEDPASSWORDONHANSAWORLDIDSERVER
2024-08-20 12:32:00 (1) MIS3 Login Failed 192.168.0.165:59147: mis03@spinners.co.ke
2024-08-20 12:32:00 (1) slot 4242825: clear
2024-08-20 12:32:00 (1) slot 4242825: allocated
2024-08-20 12:32:00 (1) slot 4242825: set usage to duringlogin
2024-08-20 12:32:00 (1) slot 4242825: set session to 10 from DoRegisterAtSV
2024-08-20 12:32:00 (1) Incoming Connection from: 192.168.0.134:58758
2024-08-20 12:32:02 (1) /THREAD(29) http thread ready to accept requests
2024-08-20 12:32:02 (1) failed to create file web_sessions.log E:\Standard ERP Server is current directory
2024-08-20 12:32:02 (1) windows error: The operation completed successfully.

2024-08-20 12:32:02 (1) slot 4242826: clear
2024-08-20 12:32:02 (1) slot 4242826: allocated
2024-08-20 12:32:02 (1) slot 4242826: set usage to http

2024-08-20 12:32:02 (1) slot 4242826: set session to 11 from SetWebClArr
2024-08-20 12:32:02 (1) APOLLO CallHal("EmailValidationStatusWithStdID")
2024-08-20 12:32:02 (1) APOLLO CallHal("ValidateUserEmailAddressRemote")
2024-08-20 12:32:02 (1) APOLLO Login
2024-08-20 12:32:02 (1) APOLLO Login Slot: 4242826 Session: -14
2024-08-20 12:32:07 (1) slot 4242827: clear
2024-08-20 12:32:07 (1) slot 4242827: allocated
2024-08-20 12:32:07 (1) slot 4242827: set usage to duringlogin

2024-08-20 12:32:07 (1) slot 4242827: set session to 12 from DoRegisterAtSV
2024-08-20 12:32:07 (1) Incoming Connection from: 192.168.0.34:60265
2024-08-20 12:32:07 (1) SFW1 CallHal("EmailValidationStatusWithStdID")
2024-08-20 12:32:07 (1) SFW1 slot 4242827: set usage to normal
2024-08-20 12:32:07 (1) SFW1 Login @192.168.0.34
2024-08-20 12:32:07 (1) SFW1 Login Slot: 4242827 Session: -2
2024-08-20 12:32:10 (1) MIS3 CallHal("EmailValidationStatusWithStdID")
2024-08-20 12:32:10 (1) MIS3 slot 4242823: set usage to normal
2024-08-20 12:32:10 (1) MIS3 Login @192.168.0.165

2024-08-20 12:32:10 (1) MIS3 Login Slot: 4242823 Session: -2
2024-08-20 12:32:10 (1) MIS3/THREAD(23) Requesting Presence address
2024-08-20 12:32:17 (1) Logoff
2024-08-20 12:32:17 (1) Logoff LogoutSlot Slot: 4242825
2024-08-20 12:32:17 (1) slot 4242825: set session to -1 from LogoutSlot
2024-08-20 12:32:17 (1) slot 4242825: set usage to free
2024-08-20 12:32:18 (1) SYSTEM Logoff 192.168.0.134:58758: the client closed the connection (2)
2024-08-20 12:32:25 (1) MM speed min: 0 ms, max: 1ms

2024-08-20 12:32:25 (1) MM speed last minute number of OS allocations: 100 average speed 0ms

2024-08-20 12:32:34 (1) slot 4242828: clear

2024-08-20 12:32:34 (1) slot 4242828: allocated
2024-08-20 12:32:34 (1) slot 4242828: set usage to duringlogin
2024-08-20 12:32:34 (1) slot 4242828: set session to 13 from DoRegisterAtSV
2024-08-20 12:32:34 (1) Incoming Connection from: 192.168.0.133:50074
2024-08-20 12:32:42 (1) SCS CallHal("EmailValidationStatusWithStdID")
2024-08-20 12:32:42 (1) SCS slot 4242828: set usage to normal
2024-08-20 12:32:42 (1) SCS Login @192.168.0.133
2024-08-20 12:32:42 (1) SCS Login Slot: 4242828 Session: -2
2024-08-20 12:32:42 (1) SCS/THREAD(28) Requesting Presence address
2024-08-20 12:33:02 (1) Incoming Re-Connection from: 192.168.0.113:57952
2024-08-20 12:33:02 (1) trying to use slot 4242819 which is in mode duringlogin for not allowed work: mpGetUserSIPData
2024-08-20 12:33:02 (1) trying to use slot 4242819 which is in mode duringlogin for not allowed work: mpReloadLangState
2024-08-20 12:33:02 (1) slot 4242829: clear
2024-08-20 12:33:02 (1) slot 4242829: allocated
2024-08-20 12:33:02 (1) slot 4242829: set usage to duringlogin
2024-08-20 12:33:02 (1) slot 4242829: set session to 14 from DoRegisterAtSV
2024-08-20 12:33:02 (1) Incoming Connection from: 192.168.0.113:57952
2024-08-20 12:33:03 (1) slot 4242830: clear
2024-08-20 12:33:03 (1) slot 4242830: allocated
2024-08-20 12:33:03 (1) slot 4242830: set usage to http
2024-08-20 12:33:03 (1) slot 4242830: set session to 15 from SetWebClArr
2024-08-20 12:33:03 (1) APOLLO CallHal("EmailValidationStatusWithStdID")
2024-08-20 12:33:03 (1) APOLLO CallHal("ValidateUserEmailAddressRemote")
2024-08-20 12:33:03 (1) APOLLO Login
2024-08-20 12:33:03 (1) APOLLO Login Slot: 4242830 Session: 11

2024-08-20 12:33:03 (1) Incoming Re-Connection from: 192.168.0.113:57952
2024-08-20 12:33:03 (1) slot 4242831: clear
2024-08-20 12:33:03 (1) slot 4242831: allocated
2024-08-20 12:33:03 (1) slot 4242831: set usage to duringlogin
2024-08-20 12:33:03 (1) slot 4242831: set session to 16 from DoRegisterAtSV
2024-08-20 12:33:03 (1) Incoming Connection from: 192.168.0.113:57952
2024-08-20 12:33:03 (1) trying to use slot 4242819 which is in mode duringlogin for not allowed work: mpGetUserSIPData
2024-08-20 12:33:03 (1) trying to use slot 4242819 which is in mode duringlogin for not allowed work: mpReloadLangState
2024-08-20 12:33:03 (1) slot 4242832: clear
2024-08-20 12:33:03 (1) slot 4242832: allocated
2024-08-20 12:33:03 (1) slot 4242832: set usage to duringlogin
2024-08-20 12:33:03 (1) slot 4242832: set session to 17 from DoRegisterAtSV
2024-08-20 12:33:03 (1) Incoming Connection from: 192.168.0.113:57952
2024-08-20 12:33:03 (1) SPP1 CallHal("EmailValidationStatusWithStdID")
2024-08-20 12:33:03 (1) SPP1 slot 4242831: set usage to normal
2024-08-20 12:33:03 (1) SPP1 Login @192.168.0.113
2024-08-20 12:33:03 (1) SPP1 Login Slot: 4242831 Session: -2
2024-08-20 12:33:03 (1) SPP1 Incoming Re-Connection from: 192.168.0.113:57952
2024-08-20 12:33:03 (1) SPP1 CallHal("EmailValidationStatusWithStdID")
2024-08-20 12:33:03 (1) SPP1 Login @192.168.0.113
2024-08-20 12:33:03 (1) SPP1 Login Slot: 4242831 Session: -2
2024-08-20 12:33:03 (1) SPP1 CallHal("EmailValidationStatusWithStdID")
2024-08-20 12:33:03 (1) SPP1 Login @192.168.0.113
2024-08-20 12:33:03 (1) SPP1 Login Slot: 4242831 Session: -2

2024-08-20 12:33:03 (1) Slot number -1 when Socket 2 session 0 (192.168.0.113) tried to to send: mpGetComponents
2024-08-20 12:33:03 (1) slot 4242832: set usage to free
2024-08-20 12:33:03 (1) slot 4242818: set usage to free
2024-08-20 12:33:03 (1) slot 4242819: set usage to free
2024-08-20 12:33:03 (1) slot 4242820: set usage to free
2024-08-20 12:33:03 (1) slot 4242829: set usage to free
2024-08-20 12:33:03 (1) slot 4242831: set usage to free
2024-08-20 12:33:05 (1) slot 4242833: clear
2024-08-20 12:33:05 (1) slot 4242833: allocated

2024-08-20 12:33:05 (1) slot 4242833: set usage to duringlogin
2024-08-20 12:33:05 (1) slot 4242833: set session to 18 from DoRegisterAtSV

2024-08-20 12:33:05 (1) Incoming Connection from: 192.168.0.113:57973
2024-08-20 12:33:05 (1) Incoming Re-Connection from: 192.168.0.113:57973
2024-08-20 12:33:05 (1) trying to use slot 4242833 which is in mode duringlogin for not allowed work: mpGetUserSIPData
2024-08-20 12:33:05 (1) trying to use slot 4242833 which is in mode duringlogin for not allowed work: mpReloadLangState
2024-08-20 12:33:05 (1) Incoming Re-Connection from: 192.168.0.113:57973
2024-08-20 12:33:05 (1) trying to use slot 4242833 which is in mode duringlogin for not allowed work: mpGetUserSIPData
2024-08-20 12:33:05 (1) trying to use slot 4242833 which is in mode duringlogin for not allowed work: mpReloadLangState
2024-08-20 12:33:05 (1) Incoming Re-Connection from: 192.168.0.113:57973
2024-08-20 12:33:05 (1) trying to use slot 4242833 which is in mode duringlogin for not allowed work: mpGetUserSIPData

2024-08-20 12:33:05 (1) trying to use slot 4242833 which is in mode duringlogin for not allowed work: mpReloadLangState
2024-08-20 12:33:05 (1) slot 4242834: clear
2024-08-20 12:33:05 (1) slot 4242834: allocated
2024-08-20 12:33:05 (1) slot 4242834: set usage to duringlogin

2024-08-20 12:33:05 (1) slot 4242834: set session to 19 from DoRegisterAtSV
2024-08-20 12:33:05 (1) Incoming Connection from: 192.168.0.113:57973
2024-08-20 12:33:05 (1) Incoming Re-Connection from: 192.168.0.113:57973
2024-08-20 12:33:05 (1) slot 4242835: clear
2024-08-20 12:33:05 (1) slot 4242835: allocated
2024-08-20 12:33:05 (1) slot 4242835: set usage to duringlogin
2024-08-20 12:33:05 (1) slot 4242835: set session to 20 from DoRegisterAtSV
2024-08-20 12:33:05 (1) Incoming Connection from: 192.168.0.113:57973
2024-08-20 12:33:05 (1) trying to use slot 4242833 which is in mode duringlogin for not allowed work: mpGetUserSIPData

2024-08-20 12:33:05 (1) trying to use slot 4242833 which is in mode duringlogin for not allowed work: mpReloadLangState
2024-08-20 12:33:05 (1) slot 4242836: clear
2024-08-20 12:33:05 (1) slot 4242836: allocated
2024-08-20 12:33:05 (1) slot 4242836: set usage to duringlogin
Brittany McGrath
11-5-24
Thank you for your post Lilian. I see this post has been submitted twice and the second post is being addressed so I will close this duplicate.
Thank you.
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Brittany McGrath
Thank you for your post Lilian. I see this post has been submitted twice and the second post is being addressed so I will close this duplicate. Thank you. ...
09:41 5 Nov 2024