Implementation questions
Cannot send mails from new persons/mailboxs setup in 8.4 or 8.5
Julia Underwood
9-9-18

Customer upgraded to 8.4 (same for 8.5) Old persons can send emails, new persons setup after upgrade cannot. The person can send emails if given the email address of another user who can send. SO it would appear to be new email addresses or mailboxes that have the issue.

Server log gives message:

/THREAD(4) 550 5.7.1 Client does not have permissions to send as this sender"

Email remains in queue with sent marker 0

Reply
Julia Underwood
9-9-18
I have the solution - not a SERP issue
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Re: Order Classes and automatic Activities for Service Orders
Carolina Valentino
are the activity set as Hansamanuals said? https://www.hansamanuals.com/main/mailnumber___62526/theconf___231/manuals/version___20250224/langcode___es/hwconvindex.htm?shortcode=HW0301SETTINGS_Order...
17:20 4 Apr 2025
SendAsyncWebRequest vs SendWebRequest
Paul Timms
SendWebRequest3 is a boolean function, so if this returns true and the reply header has an accepted status, you can assume that the data was sent successfully and perform some actions on the record th...
11:12 4 Apr 2025