Forum - runtime error, hal stack is:Call stack full

runtime error, hal stack is:Call stack full

HANSA-INTEGRITY BUSINESS SOLUTIONS IBS

2-6-20

Hi

version 8.5
build 85330517

When a user(ELLI) tries to log in on to a live sync client.The client fails to connect and when another user connects (IBS) it connects easily.

find below a snippet of the log file

2020-02-06 16:27:19 IBS Login
2020-02-06 16:27:19 IBS Sync started
2020-02-06 16:27:49 IBS RecordCheckError, vc: IVCashVc field: SerNr record 1000230746 error: 2195 text: "No session opened"
2020-02-06 16:28:09 IBS Polling server, sendlevel=0, replyf=0
2020-02-06 16:28:20 IBS Close database
2020-02-06 16:28:25 *** running with new mail receiving and parsing ***
2020-02-06 16:28:25 *** Using Clock Replacement ***
2020-02-06 16:28:25 *** using a freelist to keep track of free space ***
2020-02-06 16:28:26 enabler flag 2 set by using UNPACKROWFIELDMATRIX in halcust//level0//Reports\DailytillStatusRn.hal:179
2020-02-06 16:28:26 Database ID is: CD8B7BBBEABC550872762DD0AB23D73B
2020-02-06 16:28:27 Sync connected to server
2020-02-06 16:28:27 8.5 2020-01-07 (build 85330517)
2020-02-06 16:28:50 ELLIOTT Login
2020-02-06 16:29:04 ELLIOTT runtime error, hal stack is:Call stack full
2020-02-06 16:29:04 ELLIOTT dump of call stack
2020-02-06 16:29:04 ELLIOTT 0767D317 + 8387 amainhal/LookupService.hal: FINDSERVICEINCACHE
2020-02-06 16:29:04 ELLIOTT 076849F0 + 5317 amainhal/LookupService53.hal: INTERNALSERVICEREQUESTSYNC
2020-02-06 16:29:04 ELLIOTT 076B1C95 + 34482 amainhal/HTSCCTools2.hal: SENDCHECKUSEREMAILADDRESS
2020-02-06 16:29:04 ELLIOTT 06A9F8A1 + 33271 hal/Tools/RemoteTools.hal: DOCHECKUSEREMAILADDRESSREMOTE
2020-02-06 16:29:04 ELLIOTT runtime error, hal stack is:Call stack full
2020-02-06 16:29:04 ELLIOTT dump of call stack
2020-02-06 16:29:04 ELLIOTT 0767D317 + 8387 amainhal/LookupService.hal: FINDSERVICEINCACHE
2020-02-06 16:29:04 ELLIOTT 076849F0 + 5317 amainhal/LookupService53.hal: INTERNALSERVICEREQUESTSYNC
2020-02-06 16:29:04 ELLIOTT 076B1C95 + 34482 amainhal/HTSCCTools2.hal: SENDCHECKUSEREMAILADDRESS
2020-02-06 16:29:04 ELLIOTT 06A9F8A1 + 33271 hal/Tools/RemoteTools.hal: DOCHECKUSEREMAILADDRESSREMOTE

Maricelle B.

2-10-20

Good day Jabu,

Please confirm if the user (ELLI) can login after the additional user slot was added?

Best regards,

Maricelle

HANSA-INTEGRITY BUSINESS SOLUTIONS IBS

2-11-20

Created byMaricelle B.07:46 10 Feb 2020

Good day Jabu, Please confirm if the user (ELLI) can login after the additional user slot was added? Best regards, Maricelle

Hi Maricelle

the user managed to login after

Thank you

HANSA-INTEGRITY BUSINESS SOLUTIONS IBS

2-25-20

Created byHANSA-INTEGRITY BUSINESS SOLUTIONS IBS04:22 11 Feb 2020

Hi Maricelle the user managed to login after Thank you

This has continued to occur.

To get around the problem an admin user logs in then logs off .

From then the Till can log in and the error message stops appearing.

BUt if that same admin user logs in at another machine,the Till operator gets logged off

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