Implementation questions
Missing hct error
11-9-20
Operating system: macOS
Customer copies a zipped client to a new machine.


Tries to open the client, gets the message that the hansa.hct file is missing from the hob folder - although it is in the folder. It is possible to run the client by double-clicking the .hdf file, but not from the main application icon.


What's wrong?
Reply
11-9-20
85 200914, Build 85343822
Reply
Paul Timms
11-11-20
Did they extract the zip first? I don't think it's possible to run it directly from inside the zip folder.
Reply
11-13-20
Hi Paul

Yes, they extracted from the zip first. This error also happens when you copy a client, whether zipped or not, from one Mac to another. I'm looking at Dejan's latest post, and assuming that this is what is happening.


Reply
Dejan R.
11-20-20
Hi,

can you please try to reinstall the client from MyStandard or www.standardinstall.com? As you mentioned maybe it's related to MacOS client issue: https://partners.hansaworld.com/forum/viewmessage/13/3376
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
HansaManuals
Hi there, I've just tried to get to HansaManuals from my browser only to be given a webpage that says the following: "HansaManuals can only be opened from within Standard ERP. Please o...
13:05 30 Oct 2026
Re: BackgroundHALShouldPause HAL primitive
Tatjana Rozentsova
Hi Paul, BackgroundHALShouldPause is a Boolean function with no arguments. - False: keep working. - True: finish the current item safely and exit the routine. It tells a background HAL routine...
14:12 26 Oct 2026