Client log off error
12-1-20
Operating system: Windows
Linux server, Windows clients

Customer is experiencing semi-regular error messages that "You have been logged off by a different client" with other garbage characters in the error message. Customer is not sharing passwords and user logins. Any ideas why this error is starting to happen?
Brittany McGrath
12-7-20
Hello,

We will look into this and get back to you soon.

Thank you.
Brittany McGrath
12-14-20
Hello,

I can confirm this was a bug that we had and has been fixed in the latest version.

Thank you.
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Hi again, do we know what it's trying to download, if we download it, it may make the message go away? Thanks...
11:16 30 Oct 2025
Hi there, We are looking at a new version for our customers – version 2025-09-08. We have setup a test server and then login to this from a client machine, these are Windows 11 client machines. ...
11:09 30 Oct 2025