Implementation questions
Frequent Disconnections
Maureen Misoi
9-13-17
Hi,

A client gets disconnected to the server and has to keep logging in, no idle time is set, no M4 error for network issues only the below on the hansalog.

Anyone have an idea what to be the reason.

2017-08-31 16:57:37 HITEN Lookup address missing blank host
2017-08-31 16:57:40 HITEN Lookup address missing blank host
2017-08-31 16:57:45 HITEN Lookup address missing blank host
2017-08-31 17:31:58 HITEN reclen<0 from 192.168.1.10 useage server
2017-08-31 17:31:58 HITEN reclen<0 from useage unknown
2017-08-31 17:32:49 HITEN Lookup address missing blank host
2017-08-31 17:45:36 *** running with new mail receiving and parsing ***
2017-08-31 17:45:36 *** Using Clock Replacement ***
2017-08-31 17:45:36 Last session was not properly terminated
2017-08-31 17:45:36 *** using a freelist to keep track of free space ***
2017-08-31 17:45:36 F4DeleteRecursive(webclients) failed: The system cannot find the file specified.


2017-08-31 17:45:36 Database ID is: D1CC5FD073EED74689D262B94FB6C579
2017-08-31 17:46:00 8.1 2016-05-25 (build 81311052)
2017-08-31 17:47:00 Lookup address missing blank host
2017-08-31 17:47:00 Lookup address missing blank host
2017-08-31 17:47:12 H Lookup address missing blank host
2017-08-31 17:47:12 H Lookup address missing blank host
2017-08-31 17:47:25 H Lookup address missing blank host
2017-08-31 17:47:37 H Lookup address missing blank host
2017-08-31 17:48:14 H Lookup address missing blank host
2017-08-31 17:48:14 H Lookup address missing blank host

2017-08-31 17:48:15 H Lookup address missing blank host
2017-08-31 17:48:26 H Lookup address missing blank host
2017-08-31 17:54:59 H Lookup address missing blank host
2017-08-31 17:55:13 H Lookup address missing blank host
2017-09-01 16:04:29 H reclen<0 from 192.168.1.10 useage server
2017-09-01 16:04:29 H Close database
2017-09-01 16:04:33 *** running with new mail receiving and parsing ***
2017-09-01 16:04:33 *** Using Clock Replacement ***
2017-09-01 16:04:33 *** using a freelist to keep track of free space ***
2017-09-01 16:04:33 F4DeleteRecursive(webclients) failed: The system cannot find the file specified.


2017-09-01 16:04:34 Database ID is: D1CC5FD073EED74689D262B94FB6C579
2017-09-01 16:04:57 8.1 2016-05-25 (build 81311052)
2017-09-01 16:06:51 Lookup address missing blank host
2017-09-01 16:06:51 Lookup address missing blank host
2017-09-01 16:07:03 H Lookup address missing blank host
2017-09-01 16:07:03 H Lookup address missing blank host
2017-09-01 16:22:26 H Lookup address missing blank host
2017-09-01 16:22:38 H Lookup address missing blank host
2017-09-01 16:22:38 H Lookup address missing blank host
2017-09-01 16:33:20 H reclen<0 from 192.168.1.10 useage server
2017-09-01 16:33:20 H Close database
2017-09-01 16:33:22 *** running with new mail receiving and parsing ***
2017-09-01 16:33:22 *** Using Clock Replacement ***
2017-09-01 16:33:22 *** using a freelist to keep track of free space ***
2017-09-01 16:33:22 F4DeleteRecursive(webclients) failed: The system cannot find the file specified.

2017-09-01 16:33:23 Database ID is: D1CC5FD073EED74689D262B94FB6C579
2017-09-01 16:33:40 *** running with new mail receiving and parsing ***
2017-09-01 16:33:40 *** Using Clock Replacement ***
2017-09-01 16:33:40 Last session was not properly terminated
2017-09-01 16:33:40 *** using a freelist to keep track of free space ***
2017-09-01 16:33:40 F4DeleteRecursive(webclients) failed: The system cannot find the file specified.

2017-09-01 16:33:41 Database ID is: D1CC5FD073EED74689D262B94FB6C579
2017-09-01 16:34:09 8.1 2016-05-25 (build 81311052)
2017-09-01 16:35:06 Lookup address missing blank host
2017-09-01 16:35:19 H Lookup address missing blank host
2017-09-01 16:35:19 H Lookup address missing blank host
2017-09-01 16:35:31 H Lookup address missing blank host
Reply
Erik Elmgren
9-13-17
"2017-09-01 16:04:29 H reclen<0 from 192.168.1.10 useage server" means that the server or some firewall between the client and the server dropped the connection. You should look in the server's hansa.log to see if it contains any information at the same times.

Erik
Reply
Maureen Misoi
9-15-17
Created byErik Elmgren14:17 13 Sep 2017
"2017-09-01 16:04:29 H reclen<0 from 192.168.1.10 useage server" means that the server or some firewall between the client and the server dropped the connection. You should look in the server's hansa.log to see if it contains any informa
Hi,

Than you will follow up.. what is PamFAX as below and would it result to the disconnections

2017-09-15 08:14:44 Lookup address missing blank host
2017-09-15 08:20:41 ANUJ PamFax not setup
2017-09-15 08:56:33 ANUJ Report Item Statistics
2017-09-15 09:05:44 ANUJ PamFax not setup
2017-09-15 09:06:49 ANUJ PamFax not setup
2017-09-15 09:09:28 ANUJ PamFax not setup
2017-09-15 09:10:47 ANUJ PamFax not setup
2017-09-15 09:30:00 ANUJ PamFax not setup
2017-09-15 09:32:14 ANUJ reclen<0 from useage unknown
2017-09-15 09:42:00 *** running with new mail receiving and parsing ***
2017-09-15 09:42:00 *** Using Clock Replacement ***
2017-09-15 09:42:00 Last session was not properly terminated

2017-09-15 09:42:00 *** using a freelist to keep track of free space ***
2017-09-15 09:42:00 F4DeleteRecursive(webclients) failed: The system cannot find the file specified.
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